Third Party Risk Management (TPRM) Product Manager Core Responsibilities - Own the roadmap, OKRs, and backlog for the ServiceNow TPRM module
- Translate business strategy into prioritized product outcomes within the TPRM domain
- Prioritize enhancements, defects, technical improvements, and BAU work in partnership with IT delivery teams
- Drive day-to-day product decisions across the TPRM module and its integrations with other enterprise systems
- Partner with stakeholders across Risk, Technology, Procurement, Legal, and others to understand business needs and deliver impactful solutions
- Develop a deep understanding of user pain points and use data, feedback, and operational metrics to improve product experience
- Define and monitor success metrics, adoption, and outcomes to ensure delivered capabilities achieve intended value
- Identify opportunities to leverage workflow automation, AI-enabled capabilities, and modern ServiceNow features to improve efficiency and user experience
- Support change management efforts to drive adoption of new capabilities
- Champion Agile product management practices and contribute to a culture of continuous improvement
Qualifications - Demonstrated experience owning enterprise products
- Strong Agile product management experience with ability to translate strategy into execution
- Experience supporting organizational change and driving adoption of technology capabilities
- Ability to balance strategic thinking with hands-on execution and prioritization
- Strong analytical and problem-solving skills with a customer-first mindset
- Excellent relationship management skills with ability to influence across a complex enterprise
- Outstanding communication skills with experience engaging both technical teams and senior stakeholders
- Experience with ServiceNow or similar enterprise workflow platforms is a plus
- Familiarity with Third Party Risk Management or related domains is a plus
What Success Looks Like During your first year, you'll:
- Build trusted partnerships across business and technology organizations
- Deliver high-impact enhancements that improve user experience and operational efficiency
- Establish and execute a clear product roadmap aligned with TPRM priorities
- Drive adoption of new capabilities through effective change management
- Contribute to the next phase of Vanguard's TPRM transformation
Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.
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