KONE US

Testing & Repair Procedure Manager

KONE US$154K — $202K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in service operations management, with a focus on technical expertise
  • Completion of NEIEP/CEIEP education and QEI Certification preferred
  • In-depth knowledge of elevator and escalator systems
  • Strong written and verbal communication skills
  • Proficient with basic Office tools, including Outlook and Excel
  • Ability to draft procedural documentation with clarity

Responsibilities

  • Document and finalize maintenance, testing, and repair procedures
  • Ensure compliance with relevant codes and KONE guidelines
  • Drive the process of creating maintenance and repair documentation based on demand
  • Participate in risk analysis reviews to identify safety risks
  • Collaborate with IT to develop evaluation systems for procedures
  • Lead and sponsor change initiatives within the team
  • Communicate KONE's service methods effectively at all levels

Benefits

  • Flexible work schedule
  • Opportunities for learning and career growth
  • Comprehensive medical, dental, and vision insurance
  • Retirement savings plans with employer contributions
  • Paid time off including vacation, sick leave, and holidays
  • Employee assistance programs and well-being initiatives
  • Tuition reimbursement options
Full Job Description
JOB OVERVIEW

Are you ready to make your next career move to join our team as our Testing & Repair Procedure Manager for KONE Americas?
  • Do you enjoy driving and maintaining the maintenance, testing, and repair documentation production process based upon clearly prioritized demand?
  • Does understanding methods related to safety risks and participating in risk analysis reviews motivate you?
  • Do you thrive in areas where you participate in relevant ASME code committees as it relates to Service Operations?
  • Are you skillful with using technology as a reporting tool and experience working with information technology staff to develop and implement program evaluation systems?
  • Do you demonstrate passion and the ability to work well with others?
  • Are you committed to leading and sponsoring change?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: REMOTE. However, primary locations for this role are either Moline, IL or Mississauga.

JOB DUTIES

As our Testing & Repair Procedure Manager, you will successfully document, complete maintenance, testing, and repair procedures in compliance with all applicable code and KONE guidelines.

You will bring 10+ years of progressive and successful progressive service operations management experience, including technical expertise in service operations, elevator code, managing/leading people, action planning, and implementation to KONE. Completion of NEIEP/CEIEP education and Qualified Elevator Inspector (QEI) Certification a plus.

Other Hiring requirements
  • Knowledge of elevator and escalator systems.
  • Demonstrated success in code related testing and repair procedures
  • Excellent verbal and written communication skills with exceptional attention to details.
  • Basic Office tool knowledge (Outlook, Word, Excel, MS Projects, PPMT, etc). In addition, ability to write down procedural descriptions with draft pictures using Office Tools.
  • Ability to effectively communicate KONE's service methods and processes at the field mechanic and management levels.
  • Willing to Travel.


Annual Base Pay Range: The hiring range for this role is $110,500 - $145,000 USD ($154,500 - $202,755 CAD). The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation: KONE Annual Bonus plan (20% US, 17% CAN) Target Incentive (60/40) based on achievement of company goals and individual goals.

Company Benefits (by location):

CANADA: Competitive salary , Flexible work schedule , Opportunities to learn and grow, RRSP, RPP & TFSA with Employer RPP Contributions, Well-being Program, Medical, Prescription, Dental and Vision Insurance, Telehealth, Employee Family Assistance Program (EFAP), Paid Time Off - Vacation, Sick, Personal and Holidays, Company Paid Life Insurance, Optional Life and AD&D Insurance, Optional Critical Illness, Company Paid Short-term and Long-term Disability, Long-term Disability, Identity Theft Protection, Gym Discounts

USA: Competitive salary, Flexible work schedule, Opportunities to learn and grow, 401K Employer Match, 401k Employer Non-elective Contribution, Well-being Program, Medical, Prescription, Dental and Vision Insurance, Digital Health Solutions & Telehealth, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), Employee Family Assistance Program (EFAP), Family & Medical Leave, Parental Leave, Leave to Care for a Domestic Partner, Paid Time Off & Holidays, Company Paid Life and AD&D Insurance, Supplemental Life and AD&D Insurance, Company Paid Short-term and Long-term Disability, Buy-Up Long-term Disability, Critical Illness Insurance, Hospital Indemnity & Accident Insurance, Identity Theft Protection, Legal Insurance, KONE Credit Union, Tuition Reimbursement, Commuter Benefits

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

About KONE US

KONE Corporation is a global leader in the elevator and escalator industry. Founded in 1910, KONE has been committed to improving the flow of urban life for over a century. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE is headquartered in Helsinki, Finland, and has over 60,000 employees across 60 countries.
Learn more about KONE US
Size
5,500 employees
Industry
Founded
1910

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