About the role
As a Test Program Manager, you will make an impact by driving end-to-end testing strategy, governance, and release readiness across large-scale programs. You will be a valued member of the quality engineering team and work collaboratively with client leadership, delivery teams, product owners, and infrastructure stakeholders across global locations.
In this role, you will:
• Define and execute end-to-end test strategies covering functional, regression, system integration testing (SIT), and user acceptance testing (UAT)
• Govern the entire test lifecycle, ensuring quality standards, defect management, and release readiness criteria are met
• Drive go/no-go decisions, manage cutover planning, parallel runs, and post-production validation activities
• Act as the primary QA point of contact for senior stakeholders, presenting test metrics, risks, and release readiness at steering committees
• Lead and mentor distributed QA teams while fostering a culture of quality, continuous improvement, and accountability
Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a Cognizant or client office in Miami, FL. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 18+ years of experience in QA/testing leadership with strong expertise in test strategy, planning, and governance
• Proven experience across SDLC methodologies including Agile, SAFe, and Waterfall, with strong defect lifecycle management
• Hands-on experience in AI/ML testing, API and data testing, and modern QA tools including GenAI-powered testing solutions
• Strong stakeholder management skills with experience engaging executive leadership and managing escalations and client satisfaction
• Experience in financial management including P&L ownership, budget tracking, forecasting, and reporting
These will help you stand out
• Experience driving AI/ML adoption in testing, including intelligent automation, defect prediction, and self-healing frameworks
• Familiarity with GenAI tools such as Copilot or LLM-assisted QA approaches
• Strong leadership experience managing large, distributed teams and driving hiring, mentoring, and capability building initiatives
• Proven ability to lead proof of concepts (PoCs) and evaluate emerging QA tools and technologies
• Relevant certifications such as PMP, ISTQB, or PRINCE2
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting ideas to this role.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
