Job Function: Pharmaceutical Sales
Job Sub Function: Sales - Oncology/Hematology (Commission)
Job Category:Professional
All Job Posting Locations:Montréal, Quebec, Canada
Job Description:We are searching for the best talent for Oncology Territory Manager for the
Montreal, QC territory.
About Oncology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine
Position SummaryThe Territory Manager is accountable for developing and implementing business plans and sales strategies that are aligned to Company and brand specific customer objectives. Applying clinical fluency and insights based consultative selling to build support for Janssen products, gain access, and influence customer decision-making to achieve Territory sales forecasts and market share growth, serving as a partner providing valuable solutions and technical support for customers. The role requires the employee to work in a hybrid environment (virtual and in field with HCPs), while providing key field insights to their manager and/or marketing teams.
Major Duties & Responsibilities:- Represent Johnson & Johnson Innovative Medicine (J&J IM) with health care providers (face to face and virtual) related to our core business and activities, to achieve sales forecasts.
- Cultivate relationships with key decision makers and apply compliant, consultative and persuasive, selling skills to increase access and gain product support to achieve Company and brand specific customer objectives.
- Build purposeful internal and external networks to develop and drive collaborative and valuable solutions based on their knowledge of the healthcare ecosystem.
- Leverage iConnect/CRM platform for planning and execution for 100% of calls, omni-channel email andsuggestion deployment and educational event inputs.
- Use in-depth product and clinical therapeutic knowledge to influence decision-making that benefits the patient.
- Proactively research the competitive landscape to adapt strategies to build customer loyalty.
- Leverage field insights to uncover education needs of HCPs, aligns those education needs to MEM led educational platforms, organizes, and executes regional learning activities for HCPs.
- Deliver and advance culture of customer centricity and Everyday Integrity by leading accountability for 100% compliance with CRM deployment metrics, Healthcare Compliance, expenses, samples and training standard operating procedures (SOP) and timelines
- In alignment with the annual training "Annual Complaint (Adverse Events, Special Situations, and Product Quality Complaints) Awareness Training", report to Local Medical Safety Canada (LMSC)/Local Pharmacovigilance Team any complaints (Adverse Events, Adverse Drug Reactions and Special Situations and Product Quality Complaints) received about any J&J Innovative Medicine product, from anyone and anywhere, within one (1) business day or no later than calendar day three (3) in the event of a public holiday.
- Prepare and participate in regularly scheduled calls with sales team, marketing team and all company meetings.
- Prepare and complete required prework and training for all National Business Meetings and Regional Meetings and actively participates throughout.
- When selected, attend, prepare, and actively participate in specific Medical Conferences.
- Use quantitative data, qualitative data, and available tools to assess Territory business conditions and performance.
- Build awareness of high-value customers and profiles customer base according to brand segmentation strategy. Differentiate and target activities and resources to drive results across priority segments.
- Develop and execute a compliant Territory business plan, that is customer-centricand aligns with Company objectives. Evaluate progress and modify plan based on marketplace knowledge and customer needs.
- Challenge self to employ unique and compliant strategies to gain increased access to and commitment from customers. Adapt conventional 'tried and true' approaches to improve business results and efficiencies. Find opportunities to institute new thinking.
- Participate in best practice sharing discussions amongst colleagues.
Other Duties:- Adhoc/occasional work on company workstream projects
Required Qualifications- Bachelor's Degree
- 5+ years Business/Sales experience
Required Knowledge, Skills and Abilities:
- Consultative / Insight-Based Selling: The ability to diagnose customer needs using clinical and practice insights, tailor evidence-based recommendations, and persuade HCPs to adopt solutions that align with patient and business outcomes.
- Strategic Territory Planning & Execution: The skill to segment accounts, set priorities and measurable goals, and implement adaptive, resource-aligned plans that drive sales, access, and market share within the territory.
- Clinical & Therapeutic Knowledge: A deep, up-to-date understanding of relevant disease states, product data, and treatment pathways used to educate customers, support clinical decision-making, and identify when escalation to Medical Affairs is needed.
- CRM & Data-Driven Decision Making (including Omnichannel Proficiency): The capability to use CRM and channel analytics to plan, document, and optimize outreach across in-person and digital channels, turning quantitative and qualitative data into actionable territory decisions.
- Relationship Building & Influence: The capacity to develop trusted, collaborative relationships with HCPs and internal stakeholders, influence decisions without formal authority, and mobilize cross-functional support to achieve customer-centric solutions.
- Compliance, Ethics & Patient Safety (Everyday Integrity): Consistent adherence to regulatory, company, and pharmacovigilance requirements, timely reporting of adverse events or complaints, and transparent, ethical conduct in all interactions.
- Communication & Presentation Skills: The ability to simplify complex clinical information into clear, persuasive messages for diverse audiences, and to deliver engaging, compliant presentations in both virtual and face-to-face settings.
Preferred Qualifications- Area of Study: Science, Business, or any Health-Related field
- Related Industry Experience (if applicable): Healthcare, pharmaceutical or medical devices
Preferred Knowledge, Skills and Abilities:
Learning Aptitude towards AI/Tech: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time
Key Working Relationships- Internal: Marketing, Medical Affairs, HCC, Sales Training, CEM & Data Governance
- External: HCPs, Allied Health, Clinic Managers, relevant stakeholder organizations
Physical/Auditory & Visual Demands- A requirement for physical exertion (lifting or moving objects >25lbs/10Kg in weight)
- Requirement for long periods of sustained visual focus and concentration
- Expectation to use a computer on an almost continuous basis, every day
- Valid driver's license & good driving history
- Ability to lift a box of marketing materials (
- Expectation to use a computer (excel, ppt, word, outlook & CRMs), tablet & web camera
Working Conditions- Regular exposure to hazardous chemicals, noise, odors, dirt/dust, fumes, temperature extremes, vibration and other undesirable workplace conditions should be noted here
- Nature of work requires that the employee be in an isolated or crowded area. Travel for business purposes should be noted if frequency is more than once per month.
- Work environment requires employee to spend >70% of their time in an HCP's office or hospital
Additional Information:- Under current guidelines, this position is eligible for a discretionary performance bonus.
- The Company uses AI in its assessment of applicants.
- This positing is for an existing position
Nous sommes à la recherche du meilleur talent pour le poste de
Gestionnaire de territoire - Oncologie pour le territoire de
Montréal (Québec).
À propos de l'oncologieNotre expertise en Médecine innovante est guidée et inspirée par les patients, dont les perspectives alimentent nos avancées scientifiques. Des visionnaires comme vous collaborent au sein d'équipes qui sauvent des vies en développant les médicaments de demain. Notre équipe d'oncologie vise l'élimination du cancer en découvrant de nouvelles voies thérapeutiques et de nouvelles approches pour mettre au point des traitements et des remèdes. Nous sommes à l'avant-garde de la médecine et recherchons des innovateurs animés d'un engagement inébranlable envers les résultats.
Joignez-vous à nous pour développer de nouveaux traitements, trouver des remèdes et faire progresser les innovations du laboratoire jusqu'aux patients, tout en plaçant ces derniers au cœur de chacune de nos actions. Pour en savoir davantage : https://www.jnj.com/innovative-medicine
Résumé du poste
Le ou la
Gestionnaire de territoire est responsable de l'élaboration et de la mise en œuvre de plans d'affaires et de stratégies de vente alignés sur les objectifs de l'entreprise et des marques auprès de la clientèle. En s'appuyant sur une solide maîtrise clinique ainsi que sur une approche de vente consultative fondée sur les connaissances et les perspectives du marché, cette personne développe l'appui envers les produits Janssen, facilite l'accès aux produits et influence la prise de décision des clients afin d'atteindre les prévisions de ventes du territoire et la croissance des parts de marché. Elle agit également comme partenaire de confiance en fournissant des solutions à valeur ajoutée et un soutien technique aux clients.
Le poste exige de travailler dans un environnement hybride (virtuel et sur le terrain auprès des professionnels de la santé), tout en fournissant à son gestionnaire et/ou aux équipes de marketing des renseignements clés provenant du terrain.
Principales responsabilités- Représenter Johnson & Johnson Médecine innovante (J&J IM) auprès des professionnels de la santé, en personne et de façon virtuelle, dans le cadre de nos activités principales afin d'atteindre les prévisions de ventes.
- Développer des relations avec les principaux décideurs et appliquer des techniques de vente conformes, consultatives et persuasives afin d'accroître l'accès et le soutien aux produits pour atteindre les objectifs de l'entreprise et des marques.
- Établir des réseaux internes et externes stratégiques afin de développer et de mettre en œuvre des solutions collaboratives et à valeur ajoutée basées sur une bonne connaissance de l'écosystème de la santé.
- Utiliser la plateforme iConnect/CRM pour la planification et l'exécution de 100 % des appels, les communications omnicanales par courriel, le déploiement des recommandations et la gestion des activités éducatives.
- Mettre à profit une connaissance approfondie des produits et des domaines thérapeutiques afin d'influencer les décisions cliniques dans l'intérêt des patients.
- Analyser de façon proactive l'environnement concurrentiel afin d'adapter les stratégies et de renforcer la fidélisation de la clientèle.
- Utiliser les observations du terrain pour identifier les besoins de formation des professionnels de la santé, les harmoniser avec les plateformes éducatives dirigées par les MEM, puis organiser et mettre en œuvre des activités d'apprentissage régionales.
- Promouvoir une culture centrée sur le client et fondée sur l'intégrité au quotidien en assumant l'entière responsabilité du respect des exigences de conformité liées au CRM, à la conformité des soins de santé, aux dépenses, aux échantillons ainsi qu'aux procédures opérationnelles normalisées (PON) et aux échéanciers de formation.
- Conformément à la formation annuelle sur la sensibilisation aux plaintes (événements indésirables,