Territory Manager

BGE Indoor Air Quality Solutions

$80K — $90K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in account management, outside sales, or consultative B2B sales within technical or service sectors.
  • Excellent communication and relationship-building skills for managing multiple accounts.
  • Technical aptitude in areas like HVAC, filtration, or controlled environments.
  • Proficient in Microsoft Office tools, especially Outlook, Excel, and Word.
  • Valid Class G driver's license with a clean record.
  • Ability to pass pre-employment drug and alcohol testing.
  • Willingness to travel across Ontario, including overnight trips.

Responsibilities

  • Manage and expand customer relationships in assigned territory through a consultative sales approach.
  • Identify and engage new customers through research and prospecting.
  • Conduct site assessments to understand client needs and operational priorities.
  • Collaborate with internal teams to develop tailored technical solutions.
  • Draft proposals and follow up to ensure customer satisfaction and progression of opportunities.
  • Educate clients on service offerings and emerging indoor air quality technologies.
  • Communicate customer commitments and insights internally to improve service delivery.

Benefits

  • Competitive total compensation including RSP matching and health spending account.
  • Generous time off policies, including wellness days for work-life integration.
  • Employee anniversary gifts of complimentary air filters to promote healthy indoor environments.
  • Focus on personal and professional growth within a supportive company culture.
  • Opportunities for career advancement in a rapidly growing organization.
Full Job Description
We are searching for someone to join our team in Ajax, Ontario as our next Territory Manager. This person is a consultative, relationship-driven sales professional responsible for growing and managing customer relationships across filtration and controlled environment services within their assigned territory. The Territory Manager blends account management, technical solution development, and collaborative selling to support customers with indoor air quality and controlled environment needs.

The day-to-day activities of our Territory Manager will include:
  • Territory and account growth - Manage and grow an assigned territory of filtration and controlled environment customers through a consultative, relationship-driven sales approach.
  • Business development - Prospect, research, qualify, and engage potential new customers who may be interested in BGE's services, products, and integrated solutions.
  • Customer discovery and site assessment - Meet with customers to understand their facilities, priorities, pain points, and indoor air quality or controlled environment needs, including travel across Ontario for site walks, inspections, and technical discovery.
  • Solution development - Collaborate with sales leadership, operations, field services, and technical advisors to develop customized filtration, indoor air quality, and controlled environment solutions.
  • Proposals and follow-up - Prepare clear proposals, quotations, renewals, and scopes of work that connect customer needs to practical service recommendations, then follow up to answer questions, resolve concerns, and advance opportunities.
  • Customer education - Educate customers on indoor air quality, filtration solutions, controlled environment services, new products, service enhancements, and emerging customer needs.
  • Internal communication - Ensure customer commitments and contract requirements are communicated clearly and delivered accurately, on time, and in collaboration with internal stakeholders, while sharing customer and field insights to improve tools, workflows, service offerings, and the overall customer experience.

The right candidate will demonstrate the following qualifications on their resume and in the phone pre-screen:
  • Experience in account management, outside sales, or consultative B2B sales, preferably in a technical, service-based, HVAC, mechanical, industrial, healthcare, laboratory, manufacturing, filtration, or controlled environment setting.
  • Strong communication, relationship-building, time management, and organizational skills, with the ability to manage multiple accounts, opportunities, and priorities.
  • Technical aptitude and curiosity, with the ability to learn and communicate filtration, indoor air quality, controlled environment, HVAC, mechanical, or related service offerings.
  • Working proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Valid Class G Driver's Licence with a clean driver's abstract.
  • Must be able to pass Pre-Employment and Pre-Access Drug, Cannabis & Alcohol Tests.
  • Able to travel across Ontario, including overnight travel as required.

The following would be considered assets:
  • Demonstrated success building and maintaining long-term customer relationships and managing complex or multi-site accounts.
  • Experience preparing proposals, quotations, renewals, or bids involving multi-site or technically complex environments.
  • Comfort working collaboratively with operations, field services, technical advisors, and leadership teams.
  • Mechanically inclined and comfortable performing site assessments and walkthroughs.
  • Familiarity with controlled environment standards, testing services, or emerging indoor air quality technologies.
  • Bilingual proficiency in English and French is considered an asset.

During the interview process, we will assess the following behaviors and skills:
  • Consultative selling and discovery: The ability to ask thoughtful questions, understand customer operations, uncover needs, and translate findings into practical, value-driven recommendations.
  • Exceptional communication abilities: The talent to communicate effectively in writing and verbally with customers, internal teams, and decision-makers across different levels of an organization.
  • Relationship and account management: A focus on building trust, following through on commitments, and developing long-term customer relationships that support growth and retention.
  • Technical curiosity: Comfort learning technical service offerings, asking for support when needed, and communicating complex information in a clear and customer-friendly way.
  • Priority driven: Strong time management, planning, follow-up, and attention to detail while balancing travel, proposals, customer meetings, and internal collaboration.
  • Alignment with our core values: Together We are Better, Be the Expert, Striving for Excellence.


What We Offer:
  • Starting base salary of $80,000 to $90,000, plus a competitive variable incentive program.
  • A competitive total compensation package including RSP matching, benefits, and Health Spending Account.
  • Time off that supports work / life integration, including Wellness days.
  • Breathing clean air is crucial to us. That's why, on your work anniversary, we gift our team members with complimentary filters.
  • Opportunities for growth in a friendly, cooperative environment with a home-grown company who has nothing but opportunities ahead of us.

This posting is for an existing vacancy based out of our Ajax office. If artificial intelligence is used to screen, assess, or select applicants during the recruitment process, this will be disclosed in accordance with applicable Ontario employment standards requirements.

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