Salary: $71,004.00 - $130,320.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number:
Department: Washington Technology Solutions
Division: ETS CSD
Opening Date: 06/15/2026
Closing Date: 6/22/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Tenant Services Architect (EMS 2)

About the opportunity:

This position is part of WaTech's Computing Services Division (CSD), which hosts the Communications and Productivity service. This service provides statewide Microsoft enterprise services, including workforce identity, messaging, collaboration, and device platforms.

As a member of the Tenant and Workforce Identity Services team, this position supports the Office 365 and cloud environments used by state governmental entities to deliver secure, reliable, scalable, and customer-focused technology solutions.

The Tenant Services Architect serves as the statewide enterprise architecture expert responsible for advancing the technical direction, governance, and design of tenant-wide enterprise services within Washington's complex hybrid Microsoft Active Directory and Microsoft Entra ecosystem.

In plain terms, this role focuses on architecture and technical direction for statewide Microsoft enterprise tenant services.

This position works across business, technical, governance, and architecture partners to analyze requirements, design future-state solutions, assess alternatives, produce architecture artifacts, and support enterprise implementation planning. This position reports to the Tenant and Workforce Identity Manager.

Duties
Some of what you can expect:

Enterprise architecture and technical design

• Architect, plan and design statewide Microsoft enterprise services, including identity, messaging, collaboration and supporting cloud technologies.
• Lead architectural design efforts to integrate new technologies with existing statewide infrastructure.
• Define business, data, application and technology architecture principles for statewide Microsoft enterprise tenant services.
• Produce architecture documents, patterns, diagrams and design artifacts that support enterprise implementation and align with the state's strategic direction.
• Advise on the target future state for enterprise business processes, information, technology and applications needed to support business objectives and the enterprise mission.

Analysis, recommendations and governance

• Conduct analysis of technical and business requirements and ensure alignment with statewide strategies and Tenant Services roadmaps.
• Assess alternatives and make recommendations based on a holistic view of costs, benefits, risks, dependencies and implementation considerations.
• Recommend updates to statewide technology policies and governance standards related to Microsoft cloud services.
• Collaborate with governance bodies and senior architects to ensure designs adhere to statewide standards.

Enterprise initiatives and technical leadership

• Lead project teams in research efforts, pilot development and proof-of-concept design work supporting new enterprise offerings.
• Consult with senior leaders, business partners, architects and technical experts on enterprise tenant design, integration, governance and service direction.
• Coach or mentor technical experts on architecture practices, design considerations and alignment with statewide standards.

Qualifications
Here's what we're looking for:

• Twelve years of experience in Enterprise service system administration or IT architectural design. Years of education can substitute for the required experience, one-for-one, up to four years. This experience must include a minimum of two years performing work in each of the following areas:
  • Complex enterprise systems and hybrid environments.
  • Emerging technology evaluation related to enterprise Microsoft, cloud, identity, messaging, collaboration or supporting services.
  • Requirements gathering and analysis.
  • Integration, testing, maintenance and performance monitoring.
  • Designing solutions in federated, multi-tenant environments.
  • Consulting with senior and executive business partners.
  • Coaching or mentoring technical experts.

Preference may be granted to applicants who possess the following:

• Bachelor's or master's degree with emphasis in computer science, or related field.
• Familiarity with state organization structures, processes and policies.
• TOGAF (The Open Group Architecture Framework) or equivalent enterprise architecture certification.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Supplemental Information
Telework: This position is approved for telework. The incumbent must be within a reasonable commuting distance to WaTech's office in Olympia, Washington for urgent onsite requirements. Onsite presence may be required more frequently based on business needs. The incumbent must be available to report in person for activities including, but not limited to, in-office meetings, team coordination, agency events, training sessions or response to critical service issues. Must reside in the state of Washington.

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.
Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as "see resume" may be considered incomplete and removed from consideration.

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.
Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions.
The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate's specific qualifying experience and internal equity of the existing team.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to
If you'd like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or .Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify f