Job Description

The selected candidate will provide daily on-site technical support for a government agency, to include engineering and technical services in support of the cable infrastructure, wideband systems, and network infrastructure for the robust government network.

Specifically, the selected candidate will work closely with military personnel for the operations and maintenance (O&M), install, testing and training of communication systems. Will perform in rack, cabinet, cable support system, and general telecommunications equipment mounting and terminate coaxial, Cat-6 UTP, multi-mode fiber, single mode fiber, and any other connection required in the support of telecommunications systems.

Troubleshoot end connectivity to distant end and remote locations and attached network devices. Monitor Local and Wide Area Networks to include transport links, layer 1 and layer 2 network devices. Perform trend analysis on circuits, network devices and server infrastructure and will use a ticketing system to report network outages to local work centers and track status of the outage until restoration has occurred.

Design and install new cabling, equipment, and associated hardware and software to extend and/or enhance existing services. Monitor statuses and alert systems necessary to provide real time network availability to include remote applications and hardware necessary to monitor and communicate with remote sites as required.

Will also provide end-to-end support equipment and services, including instrument placement, infrastructure and other required services to provide telecommunications related connectivity within and external to the customer.

The selected candidate will be on-call as required and/or expected to work extended hours when necessary and will be expected to be self-reliant and fully capable of performing the required duties with little to no direct supervision or support.

This position is located in Washington DC. There is no relocation assistance available for this position. Applicants must be currently residing in or state willingness to relocate self to Washington DC or surrounding areas.

Required Skills and Education

High school diploma and a minimum of 10 years of direct experience with telecommunications, integration design, installation and support
Active security clearance with a current SSBI/T5 adjudicated within the last 36 months (must be able to pass additional access screenings)
Security + certification in accordance with DOD 8570 instruction
BICSI Certifications in one or more:

• Technician - TECH
• Technician Level II,
• Installer 2 -Optical Fiber, (INSTF)
• Installer 2, Copper, (INSTC)

Knowledge of Wide Area Networks
Helpdesk experience ability to resolve trouble tickets between various technical workcenters
Experience with customer Trouble ticketing systems (JIRA)
Follow material plans, prepare parts and equipment for distribution to floor or stockroom operations.
Experience using Test Equipment: O-scope, Fireberd, transmission test sets
Capable of systems analysis with highly complex technologies
Familiarity with patch panels
IP network experience
BoIP and VoIP experience
Strong troubleshooting and problem isolation techniques for solving complex troubles with telecommunication instruments, equipment, circuits, channels, and trunk troubles where limited standardization exists
Considerable knowledge base of secure communications instruments, MB lines, and T-1 primary rate interfaces

Preferred Skills and Education

Asset Management to include Bench Stock monitoring and Material Acquisition
Industrial manufacturing, stock keeping, receiving, warehousing or related.
Asset Control for distribution issue of telecommunications devices as requested by the customer
Ability to be self-reliant
Ability to professionally interact with high level military officers and civilian officials on a daily basis
Quality assurance experience with both new and upgraded telecommunications systems
Trainer / training experience
Positive service oriented attitude
Military experience / knowledge of customs and courtesies
Experience with larger enterprise IP networks and related networking equipment
Knowledge of DoD policies and procedures with regard to the installation, configuration, and management of Cisco IP Systems
Cisco Networking certification (CCNA/CCNP)
Experience with the development and presentation of briefings
Network + certifications in accordance with DOD 8570 instruction

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.