Job Summary
We are seeking a Telecom Expense Management Consultant/Financial Analyst with strong financial analysis, data analysis, invoice auditing, and telecom expense management experience. The role will support the management and optimization of telecommunication expenses, including mobile and landline communications, cloud services, and data expenses. The position will focus on identifying cost-saving opportunities, optimizing telecom expenditures, analyzing invoices and vendor payments, managing high-volume data reports, supporting forecasting and budgeting activities, and communicating analytical findings to leadership. The ideal candidate will have strong experience with Excel, databases, ServiceNow, PeopleSoft, Power BI, and telecom expense management processes.

Key Responsibilities
• Identify, recommend, and lead cost-saving opportunities and process improvements related to telecom expenses.
• Analyze telecom invoices, vendor reports, payments, usage data, and large datasets to identify discrepancies, overcharges, and cost inefficiencies.
• Establish and optimize processes for managing telecommunication services, including mobile, landline, wireless, voice, data, cloud, and related IT services.
• Perform financial analysis and gather business requirements to outline business needs and process improvements.
• Manage high-level data reports, perform in-depth analysis, and communicate results and recommendations to leadership.
• Establish and optimize processes for monthly carrier report analysis and data integrity validation.
• Verify asset records against wireless carrier portals to ensure accuracy and appropriate controls.
• Compare mobile device records with wireless carrier databases and investigate discrepancies.
• Review wireless carrier bills and analyze usage and charges.
• Process zero-usage reports and identify opportunities to optimize telecom assets and expenditures.
• Analyze vendor expenses and compare expenditures against contract funding.
• Prepare forecast and budget expense reports.
• Prepare status reports for in-process and completed projects and monitor projects against budget and timeline parameters.
• Prepare and evaluate mid-year and year-end forecasts, monitor spending, and support the rollover of unspent funds.
• Track planned and actual expenses in support of the annual budget process.
• Investigate and resolve project budget variances.
• Generate ServiceNow reports and develop reports, presentations, and Power BI dashboards.
• Support procurement forecasting for new purchases, contract modifications, and vendor payments.
• Establish and optimize processes to automate manual activities where appropriate.
• Identify trends, analyze data, and make recommendations to improve financial and operational efficiency.
• Communicate complex financial, telecom, and analytical information clearly to leadership and stakeholders.
• Stay current with relevant technologies and developments in telecom expense management.

Required Qualifications
• Bachelor's degree in Finance, Accounting, Economics, or a related field preferred.
• Experience with project-based financial management, budgeting, forecasting, and/or auditing.
• Experience performing financial and data analysis using various financial systems.
• Experience with Telecom Expense Management, including managing telecom expenses and auditing wireless, wired, data usage, and carrier charges.
• Strong experience analyzing large data reports, databases, financial reports, invoices, and vendor expenses.
• Strong experience with Excel spreadsheets, pivot tables, databases, PowerPoint, and Microsoft Office applications.
• Experience with ServiceNow, including reporting and dashboards.
• Experience with PeopleSoft.
• Experience developing reports, presentations, and Power BI dashboards.
• Strong analytical and problem-solving skills with the ability to identify trends, discrepancies, and cost-saving opportunities.
• Ability to work with large databases and financial software applications.
• Ability to gather business requirements and outline business needs.
• Strong communication, analytical, data organization, and interpretation skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities, work under pressure, and meet tight deadlines.
• Ability to perform high-volume work accurately and independently.
• Strong understanding of automation and opportunities to improve manual processes.
• Excellent written and verbal communication skills, including the ability to summarize and explain complex information.