JP Morgan Chase & Co.

Technology Support Lead - VMWare

JP Morgan Chase & Co.$100K — $130K *
Plano, TX 75024In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing IT services in large-scale environments
  • Experience with both on-premises and public cloud applications
  • Proficient in observability and monitoring techniques
  • Knowledge of ITIL processes for operational stability
  • VMware Certifications required; strong troubleshooting skills in VMware vCF environments
  • Experience in high-availability production environments
  • Background in software development with languages like Python or JavaScript

Responsibilities

  • Lead technology teams for seamless application and infrastructure delivery
  • Implement policies for operational stability and service availability
  • Monitor production environments and address anomalies
  • Communicate issues and resolutions to stakeholders during incidents
  • Manage incidents, problems, and changes in full-stack systems

Benefits

  • Opportunities for leadership growth
  • Exposure to cutting-edge technology solutions
  • Collaborative and dynamic team environment
  • Support for continuous professional development
  • Focus on enhancing user experience and operational efficiency
Full Job Description
JOB DESCRIPTION

As a Technology Support Lead in Corporate Sector – Enterprise Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

 

Job responsibilities

  • Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm

  • Execute policies and procedures that ensure operational stability and availability

  • Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools

  • Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration

  • Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

 

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

  • Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud

  • Proficient in observability and monitoring tools and techniques

  • Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework

  • Proficiency in service-level changes to a system and troubleshooting components with VMware vCF environments, VCloud Foundation – VCF; VMWare Certifications Required.

  • Experience as a VMware ESXi system engineer in an Enterprise class environment with vSAN

  • Experience in large-scale, dynamic, high-availability production environments

  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions

  • Build and drive adoption for greater self-healing and resiliency patterns; Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands

  • Software development experience in one or more general purpose programming languages: Python, JavaScript, PowerShell; Strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context

  • Strong computing fundamentals; A passion for building software, and a long-term career as a software technologist; Demonstrated leadership in an agile team

 

Preferred qualifications, capabilities, and skills

  • Working knowledge in one or more general purpose programming languages and/or automation scripting

  • Practical experience with public cloud

  • Experience with VMware NSX-T and Hyper-V a strong plus

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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