Proficient in core enterprise infrastructure management
Experienced in lifecycle management of infrastructure systems
Knowledgeable in security protocols and zero trust architecture
Strong problem-solving skills with experience in incident management
Responsibilities
Administer and enhance core enterprise infrastructure
Manage implementation and configuration of infrastructure systems
Monitor and resolve infrastructure issues with ownership
Lead and coordinate infrastructure project tasks
Collaborate with business units on operational impacts
Partner with vendors for optimized service and troubleshooting
Administer and maintain enterprise communication systems
Develop and update technical documentation for consistency
Benefits
Comprehensive benefits package for team members and their families
Potential interpreting differential for bilingual candidates
Reasonable accommodations for individuals with disabilities
Commitment to pay practices reflecting local markets
Full Job Description
Centra has an exciting opportunity for a Technology Solutions Systems Engineer in Columbus, Indiana. The Technology Solutions Systems Engineer is responsible for Tier III + support for TS infrastructure issues that arise. This position serves as the technical leader in the design, purchase, implementation, maintenance, and improvements of new and existing technologies. This position monitors and supports all security related to the TS infrastructure while practicing the policy of least privileged with zero trust architecture. At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. Compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family. Spanish/English interpreters may be eligible for an interpreting differential. ESSENTIAL FUNCTIONS: This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.
Administers, maintains, and enhances core enterprise infrastructure, including core banking systems, Windows servers, VMware environments, storage (SAN), network components, database systems, backup platforms, and enterprise communication systems.
Managing the implementation, configuration, and lifecycle management of infrastructure systems, including patching, updates, performance optimization, and system reliability improvements across servers, network, and security platforms.
Implements, monitors system performance, and resolves infrastructure issues with strong ownership, addressing incidents that impact business operations, system availability, and the Member experience.
Leads and contributes to infrastructure projects, including system implementations, system upgrades, and new technologies, coordinating technical tasks, timelines, and deliverables to ensure successful outcomes.
Collaborates with business units to understand workflows, dependencies, and operational impacts, enabling proactive system improvements and more effective troubleshooting.
Partners closely with third-party vendors and manufacturers for troubleshooting, guidance, and service optimization across supported platforms.
Administers enterprise communication and collaboration platforms, including hosted email, phone systems, and call center technologies, ensuring system performance and availability.
Develops, maintains, and enhances technical documentation, including system configurations, standards, procedures, and troubleshooting guides to support consistency and knowledge sharing.
Supports critical after-hours and weekend incidents, ensuring rapid resolution, system availability, and alignment with business priorities, operational continuity, and broader organizational objectives.
EDUCATION & EXPERIENCE - (Equivalent combination of Education & Experience will be considered.)
Associate's Degree in Related Field
Five years up to eight years of similar or related experience, including preparatory experience
