About the RoleThe Technology Quality Assurance Manager is an integral part of Latham's Technology & Information Services team and will be responsible for collaborating closely with the Manager of Technology - Project Management Services to manage the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while developing and implementing a Quality Management System tailored and aligned with the Technology & Information Services development lifecycle. This role will be located in our Global Services Office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & QualificationsOther key responsibilities include:
- Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives, ensuring thorough application testing coverage and identifying issues before product releases
- Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution; ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders
- Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs; working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications
- Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
- Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
- Possess practical problem-solving skills and solid troubleshooting skills
- Demonstrate a strong ability to perceive and analyze problems and develop alternative strategies to solve them
- Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences
And have:
- A bachelor's degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
- Technical certifications in a related area, preferably
- A minimum of eight (8) years of experience managing QA projects in related areas
- A minimum of five (5) years of experience managing QA team members and mentoring
Benefits & Additional InformationSuccessful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff
Pay RangeUSD $175,000.00 - USD $190,000.00 /Yr.
