Technology Governance Program Analyst

NTT Data, Inc.

• $95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field.
  • 5+ years in project or program management, business analysis, or technology operations.
  • 3+ years leading cross-functional initiatives with diverse stakeholders.
  • Proven experience managing issues, risks, and action plans effectively.
  • Strong communication skills for both technical and non-technical audiences.
  • Excellent meeting facilitation and stakeholder management abilities.
  • Ability to juggle multiple priorities in a fast-paced environment.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

  • Lead cross-functional projects and initiatives to drive business outcomes.
  • Manage risks, issues, and dependencies to ensure project success.
  • Communicate technical concepts and remediation plans clearly to stakeholders.
  • Facilitate meetings and discussions to align teams and drive decisions.
  • Create reports, dashboards, and presentations for executive-level communication.
  • Analyze data and provide insights to support decision-making.
  • Develop and maintain governance metrics and operational dashboards.

Benefits

  • Opportunity to work in a dynamic, fast-paced environment.
  • Engagement with cross-functional teams across technology and business.
  • Professional development opportunities in project management and technology.
  • Access to advanced tools and technologies in the field.
  • Potential for career advancement in a highly regulated industry.
Full Job Description
Job Description:
Basic Qualifications
  • Bachelor's degree or equivalent combination of education and relevant work experience.
  • 5+ years of experience in project management, program management, issue management, business analysis, technology operations, or a related field.
  • 3+ years of experience leading cross-functional initiatives involving multiple stakeholders from technology and business organizations.
  • Experience managing issues, risks, action plans, dependencies, and remediation activities through successful resolution.
  • Ability to communicate technical concepts, risks, and remediation plans to both technical and non-technical audiences.
  • Strong meeting facilitation, stakeholder management, and organizational skills.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Experience creating reports, presentations, dashboards, and executive-level communications.
  • Proficiency with Microsoft Office applications including Excel, PowerPoint, and Teams.
  • Strong analytical, problem-solving, and critical-thinking skills.
Preferred Qualifications
  • Experience supporting technology governance, risk, compliance, audit, or control functions.
  • Experience working with Platform Engineering, DevOps, CI/CD, cloud, infrastructure, software engineering, or automation teams.
  • Knowledge of technology risk management and issue remediation processes.
  • Experience in financial services or other highly regulated industries.
  • Project Management Professional (PMP), Certified Scrum Master (CSM), or equivalent project management certification.
  • ITIL Foundation Certification.
  • COBIT training or certification.
  • Agile certification.
  • Experience developing executive reporting, governance metrics, and operational dashboards.
  • Experience facilitating audits and regulatory examinations.

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