About this role:

Wells Fargo is seeking a Technology Business Systems Consultant.

In this role, you will:

• Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
• Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
• Present recommendations for resolving business problems
• Exercise some independent judgment when developing project budgets, project plans, and schedules
• Provide information about communication between business and technology teams
• Work with business user groups to provide training, handle questions, observe user needs, and document result.
• Lead or support operational functions across multiple business groups and contribute to strategic initiatives
• Ensure efficiency, quality, and cost-effective delivery of operational processes and solutions
• Analyze business, operational, and strategic needs, and provide recommendations to improve performance
• Work independently while providing leadership and support to the team
• Assist in executing programs and initiatives focused on risk mitigation, efficiency, and customer experience
• Collaborate with partners to develop and implement processes, controls, and operational procedures
• Manage relationships and support the execution of cross-functional programs and initiatives

Required Qualifications:

• 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong knowledge of wire transfer processes and payment operations
• Experience supporting and troubleshooting Operations applications within a production environment.
• Demonstrated problem-solving and critical thinking skills
• Understanding of IT processes, systems, and technologies
• Advanced analytical skills with a high degree of accuracy and attention to detail
• Ability to identify, assess, and mitigate operational risks within complex environments
• Experience Operational and client troubleshooting during system-related issues
• Proven ability to lead initiatives or projects with moderate to high complexity
• Strong customer service orientation with a focus on delivering effective solutions
• Demonstrated ability to actively listen translate operational needs into actionable solutions
• Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong verbal, written, and interpersonal communication skills, with the ability to distill complex information into executive-level messaging
• Experience in incident management with strong problem-solving and data analysis capabilities
• Proactive mindset with the ability to monitor operations, identify gaps, and drive solution design
• Experience in crisis and incident management, including development and execution of operational workarounds
• Background in Operations, data analysis, continuous improvement, client experience, and risk and control frameworks

Job Expectations:

• Hours for this role: Saturday and Sunday 8:00am-6:00pm, Monday-Wednesday 2:00pm-11:00pm. Days off are Thursday and Friday. Flexibility will be required to work additional hours, including holidays, depending on business need.
• This is a hybrid role requiring a minimum of three days per week in the office, working full scheduled shifts on-site.

Posting End Date:

*Job posting may come down early due to volume of applicants.