Vancouver Coastal Health

Technical Writer, Quality Assurance and Accreditation

Vancouver Coastal Health$73K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Health Sciences, Communications, Public Administration, or related field.
  • Five or more years of experience in technical writing, preferably in healthcare or regulatory environments.
  • Experience supporting accreditation or compliance initiatives, such as Accreditation Canada, preferred.
  • Strong writing, editing, and document design skills with keen attention to detail.
  • Ability to synthesize complex clinical information into actionable documentation.

Responsibilities

  • Support VCH in compliance with accreditation programs and regulatory bodies.
  • Develop and standardize documentation for quality assurance programs.
  • Ensure documentation aligns with external standards and supports quality improvement.
  • Collaborate with leadership across clinical and organizational sectors.
  • Foster relationships with internal and external partners to enhance service delivery.

Benefits

  • Commitment to Indigenous Cultural Safety, Anti-Racism, and Equity and Inclusion.
  • Support for professional development and ongoing training.
  • Opportunities to work with diverse teams in a progressive healthcare environment.
  • Engagement in continuous quality improvement initiatives.
Full Job Description
Salary Details

The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr.

Job Summary

As a Technical Writer, Quality Assurance and Accreditation with Vancouver Coastal Health you will:
  • Support Vancouver Coastal Health (VCH) in meeting and sustaining compliance with external assurance and accreditation programs, including Accreditation Canada and other regulatory or certification bodies.
  • Work and partner with organizational, clinical and quality leadership, this role is responsible for the development, coordination, and standardization of documentation required across the organization's quality assurance programs.
  • Ensure that evidence, procedures, and supporting materials are clear, accurate, and aligned with external standards, while supporting a shift toward continuous quality improvement and ongoing readiness for accreditation activities.

This work is framed within VCH's commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience
  • Bachelor's degree in Health Sciences, Communications, Public Administration, or a related field, supplemented with five or more years of experience in technical writing, preferably in healthcare, quality, or regulatory environments or an equivalent combination of education, training and experience.
  • Experience supporting accreditation, certification, or regulatory compliance initiatives (e.g., Accreditation Canada) is preferred.
  • Experience working in complex health systems or large organizations is an asset.

Knowledge & Abilities
  • Strong writing, editing, and document design skills with exceptional attention to detail.
  • Ability to interpret, synthesize and translate complex clinical and operational information and standards into clear and actionable documentation.
  • Knowledge of healthcare quality frameworks, accreditation standards, and continuous improvement methodologies.
  • Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
  • Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
  • Demonstrated ability to interpret standards and translate them into action.
  • Strong project coordination and organizational skills.
  • Strong commitment to accuracy, consistency and continuous improvement.
  • Demonstrated ability to manage multiple priorities in a dynamic, evolving accreditation environment.
  • Proficiency with document management systems and Microsoft 365 tools.
  • Physical ability to perform the duties of the position.


Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Only short-listed applicants will be contacted for this posting.

About Vancouver Coastal Health

Vancouver Coastal Health (VCH) is a publicly funded healthcare organization that provides a range of health services to residents in the Vancouver area. VCH is responsible for the delivery of hospital, community, and long-term care services, as well as public health and mental health services. The organization has a team of healthcare professionals, including doctors, nurses, and support staff, who work together to provide high-quality care to patients. VCH is committed to improving the health of the population it serves and works closely with community partners to address health issues and promote healthy living.
Learn more about Vancouver Coastal Health
Size
14,000 employees
Industry

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