Qualifications

• Bachelor's degree in Technical Writing, Communications, Information Technology, Business, Healthcare IT, or related field.
• 3-5+ years of experience in technical writing, project coordination, project analysis, or a similar role.
• Strong written and verbal communication skills, including professional technical documentation and meeting note-taking.
• Experience with Microsoft Office, SharePoint, MS Teams, and project management tools such as MS Project or Jira.
• Strong organizational, time-management, and attention-to-detail skills.
• Experience working with technical SMEs and cross-functional teams.
• Ability to manage multiple priorities and deadlines in a complex project environment.

Responsibilities

• Develop, update, and maintain technical documentation, SOPs, user guides, process documentation, and project deliverables.
• Work with technical teams, SMEs, project managers, and leadership to gather and validate information.
• Coordinate meetings, develop agendas, capture detailed notes, and track action items through completion.
• Track project deliverables, schedules, risks, issues, and assigned tasks.
• Prepare and update status reports, presentations, briefings, and other project materials.
• Maintain project documentation and repositories, including SharePoint, ensuring information is organized and current.
• Support project intake, task tracking, reporting, and responses to program leadership or external inquiries.

Benefits

• Hybrid work environment offering flexibility between in-office and remote work days.
• Opportunity to work on the VA EHRM program, impacting healthcare IT solutions.
• Engagement with high-level cross-functional teams and technical subject matter experts.
• Access to continued professional development and training opportunities.
• Possibility for project management certification support and growth.