Job SummaryUnder general supervision, this position is responsible for researching, documenting and developing detailed operator, maintenance and troubleshooting procedures, checklists, technical specifications, alert bulletins, training materials and other procedures and reports. Ensures final materials clearly and effectively communicate the technical information and data to appropriate audiences; ensures documents are developed in accordance with the requested specifications; and collects and accumulates appropriate technical information through researching and analyzing technical data and publications, test plans, design specifications/documentation, software description documents, engineering documents and by interviewing technical experts.
DUTIES AND RESPONSIBILITIES:- Researches, documents and develops detailed operator, maintenance and troubleshooting procedures, checklists, technical specifications, alert bulletins, training materials and other procedures and reports.
- Collects and accumulates appropriate technical information through researching and analyzing technical data and publications, engineering drawings, test procedures, design specifications/documentation, software description documents, engineering documents and by interviewing technical experts.
- Ensures documents are developed in accordance with the requested specifications and contractual requirements, including development of any necessary illustrations, photographs, or other graphic representations.
- Ensures final materials clearly and effectively communicate the technical information and data.
- Coordinates technical document reviews and approval signatures, which may include appropriate security classification prior to document distribution.
- May participate in recommending new and/or modifications to documentation/communication policies and procedures.
- May present document(s) to customers and program management staff, make related presentations, and may assist in the document security classification process.
- Plans, coordinates and leads efforts of a small team to complete a project.
- Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating practices and procedures.
- Additional Functions: Other duties as assigned or required.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Qualifications- Typically requires education or formal training equivalent to the completion of an associate's degree in a related discipline and three or more years progressive experience in a technical field. May substitute equivalent professional experience in lieu of education/training.
- Must demonstrate an excellent technical understanding of military or commercial systems, and technical writing/editing principles, theories and concepts as well as have knowledge of the development of technical manuals and documentation.
- Must have knowledge of computer-based tools in the production of technical documentation.
- Must possess:
- the ability to grasp new concepts quickly
- the ability to maintain the confidentiality of sensitive information
- good organization skills
- the ability to identify issues and recognize deviations from accepted practices and processes
- basic analytical, interpersonal, verbal and written communication skills to accurately document and report
- knowledge of computer operations and applications
- Ability to work both independently and lead in a team environment is essential as is the ability to work extended hours and travel as required.
- Ability to obtain and maintain a DoD Security Clearance is required.
