We are seeking
Technical Writer/Communications to support a new mission with the Department of Transportation, Federal Railroad Administration in Washington D.C.
What You'll Do:- Develop and implement strategic internal communication initiatives that support FRA programs, policies, leadership priorities, and organizational goals.
- Identify opportunities to improve communication effectiveness and recommend innovative approaches to strengthen employee engagement and information sharing.
- Draft, edit, and publish a variety of communication products, including:
- News articles
- Feature stories
- Employee announcements
- Intranet content
- Leadership messages
- Talking points
- Video scripts
- Presentations and briefing materials
- Support knowledge transfer efforts through town halls, employee communications, presentations, surveys, and other engagement activities.
- Gather and analyze workforce feedback through interviews, focus groups, questionnaires, and surveys.
- Synthesize complex information and raw data into clear, concise, and visually engaging communication products, briefing decks, reports, and information sheets.
- Collaborate with FRA leadership, employees, and contractors to understand communication needs, program initiatives, and available communication channels.
- Ensure all communications are accurate, consistent, audience-focused, and aligned with FRA branding and messaging standards.
- Provide editorial review and quality assurance for agency communications products.
What You Bring:Required Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, Public Administration, or a related field.
- Minimum of five (5) years of professional experience in strategic communications, public affairs, technical writing, corporate communications, or a related field.
- Demonstrated experience developing communication strategies and producing high-quality written content for diverse audiences.
- Exceptional writing, editing, proofreading, and verbal communication skills.
- Experience conducting interviews, surveys, focus groups, and stakeholder engagement activities.
- Ability to analyze information from multiple sources and present findings clearly and effectively.
- Strong proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Qualifications
- Experience supporting federal government agencies or government contractors.
- Familiarity with internal communications platforms, content management systems, and intranet environments.
- Experience developing executive-level presentations, briefing materials, and leadership communications.
- Knowledge of employee engagement and organizational change communication principles.
Core Competencies
- Strategic Communication
- Technical Writing and Editing
- Stakeholder Engagement
- Presentation Development
- Data Analysis and Reporting
- Project Coordination
- Collaboration and Relationship Building
- Attention to Detail
- Critical Thinking
- Customer Service Excellence
What We Offer:TSS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement
