Client Requirements: applicants
MUST BE US Citizens and be able to obtain Public Trust clearance
About the RoleCTG is seeking a
Technical Writer to develop clear, accurate, and user-focused documentation for mission-critical systems and applications. This role is ideal for a detail-oriented communicator who can translate complex technical concepts into accessible content for both technical and non-technical audiences in secure and regulated environments.
You Will Get To- Develop and maintain user manuals, guides, online help content, and process documentation.
- Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation.
- Create technical specifications, training materials, reports, and presentation content.
- Manage documentation projects end-to-end, including planning, writing, editing, and publication.
- Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines.
- Update and maintain documentation based on system changes, user feedback, and release cycles.
- Support usability testing efforts to ensure documentation meets end-user needs.
- Communicate updates, findings, and project status to stakeholders and business users.
Who You Are- A strong communicator who can simplify complex technical concepts into clear, structured documentation.
- Highly organized with the ability to manage multiple documentation projects simultaneously.
- Detail-oriented with strong editing, proofreading, and quality assurance skills.
- Comfortable working in fast-paced, cross-functional environments with engineers and stakeholders.
- Able to operate independently while maintaining alignment with team goals and deadlines.
Qualifications- Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience).
- 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment.
- Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio.
- Experience developing documentation for software systems, processes, or enterprise applications.
- Strong writing, editing, proofreading, and documentation structuring skills.
- Ability to manage documentation lifecycles from draft through publication.
Nice to Have- Basic understanding of graphic design and multimedia tools.
- Experience working in government or government contractor environments.
- Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms.
- Experience working with classified or sensitive information environments.
- Understanding of software development lifecycles (SDLC) or Agile environments.
- Experience creating diagrams, process flows, or technical illustrations.
SalaryWe are committed to offering a competitive salary for this position, with an estimated range of
$75k-$115k annually. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors.
Full Time Employee Benefits- Remote Work (Hybrid roles will be specified in the job post)
- Competitive Compensation Package
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs (Employee referrals and performance-based rewards)
