Job Title:
Technical Writer

Requisition ID:
R027858

Job Description:

Purpose of Position:

The Technical Writer will simplify complex technical information into clear documentation that can be easily understood by various audiences. Their technical writing will enable Player Support to innovate and maximize its technologies that serve our player help experiences.

Technical Writer responsibilities include:

• Gathering business requirements from the product team to define and author comprehensive functional and non-functional requirements.
• Clearly communicate product requirements, scope, benefits, and results as appropriate to various levels of the business.
• Assist the Player Support product group in managing the lifecycle of a product from its conception to release.
• Help establish acceptance criteria for the project test strategy and test plans.
• Work with the Player Support Product, Design, Engineering, and Production teams to execute various technology solutions.
• Collaborate with cross-functional teams within Activision Publishing.
• Attend stand-ups, grooming sessions, estimation meetings, retrospectives, and other product meetings with key stakeholders on a regular basis.

Experience:

• 3-4+ years of experience writing functional, non-functional, technical requirements for software products.
• Proficient in writing documentation for business and technical workflows, structuring requirement documents and documenting complex specifications.
• Background in computer science or data science undergraduate degree or other technical degree is a plus.
• Proven track record of delivering on time and meeting organizational commitments.
• Experience working with third party services, APIs, and content management systems
• Experience with Salesforce, Help-shift, AEM, and cloud solutions is a plus.
• Background in customer service is a plus.

Knowledge & Skills:

• Demonstrated ability to understand and discuss technical concepts.
• Strong verbal and written communication skills.
• Excellent listening, oral, and written communication skills.
• Strong facilitation, presentation, and reporting skills is a plus
• Strong analytical, problem solving and conflict resolution skills.
• Demonstrated ability to communicate technical information to technical and non-technical to various audiences.
• Knowledge of software development practices and data center / infrastructure / virtualization / networking / compute / storage / databases technologies.
• Strong interpersonal and teamwork skills.
• Self-motivated and works independently and as part of a team.
• Experience with Agile software product development.
• Demonstrated testing and test planning skills.
• Hands on experience with Jira, Confluence, or related project management tools a plus.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $63,360.00 - $117,200.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.