Motorola Solutions

Technical Training Specialist - US Remote

Motorola Solutions$90K — $105K *
US-AnywhereRemote in Illinois, US
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent
  • 3+ years of technical experience with ASTRO/P25 communication systems
  • Strong knowledge of P25 Systems Integration
  • 5+ years of practical technical experience
  • 3+ years of technical training experience
  • Excellent written and oral communication skills
  • Customer Service focused

Responsibilities

  • Deliver technical training classes for customers, partners, and employees
  • Provide detailed instruction on ASTRO25 Infrastructure and Motorola Solutions Ecosystem
  • Collaborate with Training Consultants during customer planning
  • Develop, administer, and execute training events
  • Test and maintain a lab environment
  • Prioritize work to ensure timely execution of deliverables
  • Ensure effective knowledge transfer to students

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Department Overview
The Motorola Solutions Global Education Organization is responsible for creating innovative training strategies, as well as the design, development, and delivery of technical and end user training content across the company's solutions/product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.
Job Description

Note: This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort Lauderdale, FL areas, and at customer locations across North America with 50% + of travel.

Overview:
  • This dynamic role will be responsible for delivering North America (NA) technical training classes for customers, partners, and employees. The person filling this role will primarily provide detailed technical, administration, and end user instruction on the ASTRO25 Infrastructure, Subscriber Radios, and the Motorola Solutions Ecosystem. They will also provide training recommendations with the Training Consultants during customer planning meetings.


  • The successful candidate will closely work with NA Training Consultants, Account Managers, Customer Service Managers, and Project Managers as well as other teams to provide comprehensive training delivery to ensure the highest level of knowledge transfer to the students. The driving goal of a Technical Trainer is to ensure training delivery is provided to the customer so that they are equipped to use, operate, and maintain their Motorola Solutions products and solutions in the most effective and efficient way, driving customer satisfaction and strong customer relationships.


  • Key responsibilities include: training delivery, development, administration, planning, and execution of training events, including testing and maintaining a lab environment.


  • This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, is adept at multitasking, and willing to travel to customer locations. This position will work both independently and in team environments. The position requires someone who can prioritize the work to ensure accurate and timely execution of deliverables. A thirst for knowledge is essential.


Qualifications:
  • High School diploma or equivalent
  • 3+ years of technical experience with ASTRO/P25 communication systems
  • Strong knowledge of P25 Systems Integration
  • 5+ years of practical technical experience
  • 3+ years of technical training experience
  • Working knowledge of networking, PCs, and Operating Systems
  • Willing to travel approximately 50%
  • Self motivated in both team and solo environments
  • Excellent written and oral communication skills
  • Committed to accuracy and high standards
  • Adept at building strong relationships internally and externally
  • Ability to scope effort and coordinate work to meet internal, external, and project timelines
  • Customer Service focused
  • Practical and verifiable technical experience with Dispatch Console Sites, RF Sites, Key Management Facility & Encryption in P25 Public Safety Communications Systems
  • Ability to act independently to uncover and resolve problems
  • Understanding of the how elements form a solution
  • Research and operate cross-functionally to learn new ideas for innovation
  • Keep current with developments in the field of technology & training and consider/recommend their application to key initiatives
  • Consult with management and peers
  • Associates degree in Adult Education Networking, or similar is preferred
  • Working knowledge of voice communications systems, with a focus on VoIP Dispatch Console, LMR and PBX technology
  • Working knowledge and experience with P25 Communications Systems and subscribers
  • Training Certification or Training Development Experience
  • System Management experience in IP Based Dispatch Consoles
  • Working knowledge of Visio, MS Office, and Google Suite


Target Base Salary Range: $90,000 - $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-AB1 #LI-REMOTE

Basic Requirements
  • High School diploma
  • 3+ years of technical experience with communication systems or similar technical experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Over 50%
Relocation Provided
Domestic
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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