4792

Job Location: Ames - Iowa - United States, New Holland - Pennsylvania - United States, Racine - Wisconsin - United States

Category for Job Posting: Service and Support

Job Type for Job Posting: Full Time

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Job Purpose

The Technical Trainer will deliver Service Training courses on CNH Ground Engagement Equipment in support of Agricultural brands for dealer service technicians, field personnel, and internal company personnel. They will work in a team environment to deliver comprehensive training curriculum on assigned products, including all supporting materials, while maintaining a professional training environment. Communicate effectively with Technical Support, Product Management, and field personnel to identify training needs/issues and achieve product support training objectives. The instructor should have excellent knowledge of the products, strong communication skills, and the ability to engage and educate diverse audiences.

Key Responsibilities

• Deliver comprehensive Technical Training product courses for dealer service technicians, field personnel, and internal company personnel, ensuring effective knowledge transfer and skill development.
• Collaborate with the Development group to create high-quality training support materials on current products, ensuring accuracy and relevance.
• Support other product support areas (Technical Support and Technical Publications) as required, contributing your expertise and knowledge.
• Maintain and manage equipment inventory for assigned products to support Service Training needs effectively.
• Ensure training courses and materials adhere to department guidelines, including pre/post-testing and standard course evaluations, to maintain quality standards.
• Coordinate travel arrangements, supporting material logistics, and equipment for onsite and offsite training courses, ensuring smooth execution.
• Show ability to manage a classroom of technicians as well as the ability to virtually train technicians 30 weeks a year.

Experience Required

• Bachelors degree in Agriculture, Construction Technology, Education, Training, Business Management or related degree type, with a minimum of 6 years of combined experience in a related field
• In Lieu of a Bachelors' degree, an Associate's Degree in Agriculture, Construction Technology, Education, Training, Business Management or related degree type, with a minimum of 8 years of combined experience in a related field can be considered
• In Lieu of an Associate's or bachelor's degree, 10 years of experience in Training, Education, Business Management, technician or in the agricultural industry can be considered
• A minimum of 6 years combined experience in direct training, instruction, education, sales or product management (gained by working in a field sales position)
• Minimum 2 years of working knowledge and experience leading a classroom or as a trainer
• Product knowledge of CASE IH, New Holland or Case Construction equipment
• Proficiency in both PowerPoint and Word is required, with a basic understanding of Excel and other software

Pay Transparency

The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off