Position Overview: As a Technical Trainer Developer, this individual will be responsible for designing, developing and delivering technical courses to internal and external customers. Training assignments will include providing instruction and developing training curriculum for both hardware and software products and solutions.
Responsibilities:Technical Training Course Development Key Actions/Activities - 70%
- Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule
- Research product information from subject matter experts (engineering, service, manufacturing, etc.) and hands-on learning to develop training materials for operators, administrator, and maintenance courses
Technical Training Course Delivery Key Actions/Activities - 30%
- Conduct training classes utilizing approved training curriculum and department policies and procedures
- Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web-conferencing, and multimedia self-study
- Conduct follow up evaluations to determine effectiveness of course materials and delivery
Basic Qualifications- Associates degree in technical discipline or minimum of 3 years of relevant experience
- 1 or more years of experience developing and delivering technical training courses
- Proficiency with application tools such as PowerPoint, Word, Articulate, SolidWorks, Creative Cloud, etc.
- 1 or more years of experience interfacing with internal and external customers and managing projects
- Strong understanding of software principles and techniques
- Must possess excellent communication, teamwork, and organizational skills
- Ability to travel, with some international travel required
- Must have unrestricted work authorization for US
Preferred Qualifications:- Bachelor's degree in education, computer science, or related field
- Experience/knowledge of card personalization industry
- Experience supporting Entrust products and solutions
- Multimedia training development experience
- Multi-lingual capability
Compensation Range:
The anticipated starting base pay for this position is: $76,126-$111,651 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company's discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
Recruiter:Marcina Stewart
[email protected] 
