Tata Consultancy Services

Technical Support Specialist

Tata Consultancy Services$100K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with Informatica platforms, including IDMC
  • Strong understanding of platform architecture and VM management
  • Experience with Azure cloud environments and hybrid deployments
  • Familiarity with platform monitoring tools
  • Excellent problem-solving and communication skills
  • Experience with automated data scanning and cataloging tools like Informatica Data Catalog
  • Understanding of metadata management and data lineage visualization

Responsibilities

  • Provide day-to-day technical support for technology equipment and systems
  • Serve as the first point of contact for IT-related incidents and service requests
  • Ensure timely resolution of technical issues to support business operations
  • Assist with system installations and configurations
  • Monitor data center infrastructure and performance
  • Coordinate with internal and third-party support teams
  • Maintain an accurate inventory of technology assets

Benefits

  • Comprehensive health and wellness programs
  • Professional development opportunities
  • Collaborative and inclusive work environment
  • Flexible work hours
  • Employee assistance programs
Full Job Description
Position Summary - The Junior Technology Logistics Support Associate provides day-to-day technical support for technology equipment and systems within the logistics environment. This role serves as the first point of contact for IT-related incidents and service requests, ensuring timely resolution of technical issues to support business operations. The position also assists with system installations, monitors data center infrastructure, coordinates with internal and third-party support teams, and maintains inventory of technology assets.

Role Description;
• Good years of experience with Informatica platforms, including IDMC.
• Strong understanding of platform architecture, agent deployment, and VM management.
• Experience with cloud environments (Azure) and hybrid deployments.
• Familiarity with platform monitoring tools and techniques.
• Excellent problem-solving and communication skills.
• Data Discovery Cataloging: Experience with automated data scanning and cataloging tools (e.g., Informatica Data Catalog).
• Metadata Management Ability to manage metadata across diverse environments.
• Data Lineage Understanding of lineage visualization and impact analysis.
• Business Glossary Exposure to glossary creation and stewardship workflows.
• Sensitive Data Discovery Awareness of data privacy, classification, and compliance techniques.
• Policy Management Basic knowledge of data access and usage policy frameworks.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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469,261 employees
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