Qualifications

• Bachelor's or Master's degree in Electrical and Electronics Engineering or related field.
• 3-5 years of technical support or applications engineering experience in the test and measurement, semiconductor, or electronics industry.
• Strong knowledge of power supplies and electronic test equipment.
• Experience in technical troubleshooting and root cause analysis.
• Familiarity with programming or automation tools like C#, C++, Python, and Visual Studio is a plus.
• Excellent communication and problem-solving abilities.

Responsibilities

• Provide post-sales technical support and develop strategies for Keysight products.
• Analyze and resolve complex technical issues in product support.
• Interact with customers and support teams to address technical inquiries.
• Develop and implement support plans for new products.
• Offer technical and measurement consulting for pre-sales opportunities.
• Collaborate across departments to meet product requirements and release schedules.
• Create documentation including user guides and technical procedures.
• Deliver training for technical support teams and contribute to marketing initiatives.

Benefits

• Work in a fast-paced, challenging environment that promotes self-management and organization.
• Engage with a variety of internal teams and external customers for a collaborative experience.
• Contribute to product development and technical marketing initiatives.
• Opportunities to develop technical expertise and advance problem-solving skills.