USAA

Technical Strategy Director - Finance Solutions

USAA$143K — $273K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of relevant experience
  • 8 years in strategy consulting or related fields, or 6 years with an Advanced Degree
  • Experience in technical or solution architecture
  • Strong critical thinking and judgment skills
  • Excellent quantitative, analytical, and communication abilities

Responsibilities

  • Triage and prioritize solution requests to align with strategy
  • Lead discovery efforts for business cases and validate their feasibility
  • Collaborate with teams to refine investment business cases
  • Translate complex problems into actionable recommendations
  • Analyze trade-offs of solutions across various factors
  • Advise executive leaders on strategic technology direction
  • Drive improvements in Finance operations through optimization
  • Develop proofs of concept to validate solutions before investment
  • Conduct research to identify strategic opportunities and threats
  • Coach and develop junior teammates
  • Manage risks associated with business activities according to policies

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) with company match and pension
  • Life insurance and parental benefits
  • Adoption assistance and paid time off plus holidays
  • 16 paid volunteer hours and wellness programs
  • Career development and continuing education support
Full Job Description
The Opportunity

The Finance Solutions Factory Team is seeking a talented new teammate who likes solving hard problems and thrives on making a difference. The Strategy Director will dig into business problems and define holistic technology, data, and process solutions to drive better outcomes across all areas of Finance. In this role, you will ensure that technology investments are purposeful, that solutions are grounded in strategic intent, and that Finance continuously improves how it operates and delivers value to the Association. This is an individual contributor role that requires a great deal of thought leadership, self-direction, and judgement.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:
  • Triage and prioritize incoming solution requests, ensuring alignment with business strategy and organizational capacity
  • Lead discovery efforts on business cases, gathering high-level requirements and validating feasibility
  • Partner with business teams to refine and strengthen business cases for investment decisions
  • Define prospective solutions, translating complex problems into clear, actionable recommendations
  • Analyze solution trade-offs across cost, risk, timeline, and strategic fit to guide informed decision-making
  • Influence business strategy by providing expert perspective to executive leaders and key stakeholders
  • Identify and drive improvements to ongoing Finance operations through process and technology optimization
  • Develop proofs of concept to validate solution approaches before full-scale investment
  • Advise and counsel senior leaders and stakeholders on solution direction, emerging capabilities, and strategic options
  • Conduct industry and competitive research to identify potential strategic opportunities and threats. Communicate insights and recommendations to leadership, facilitating alignment on responsive actions to be taken.
  • Support the development and coaching of junior teammates.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 8 years of strategy consulting, corporate or business unit strategy or relevant work experience; or an Advanced Degree in Business or STEM and 6 years strategy consulting, corporate or business unit strategy or relevant work experience.
  • Experience in technical architecture, solution architecture or solution engineering
  • Strong critical thinking skills and inquisitive mindset, with ability to elevate thinking and apply judgment to how components fit into the broader picture.
  • Strong quantitative, analytical, and written and oral communication skills.


What sets you apart:
  • US military experience gained through military service or gained as a military spouse / domestic partner.
  • Proven ability to influence strategic technology and business direction.
  • Proven ability to provide solution options and guidance to stakeholders.
  • Strong Finance domain knowledge.
  • Strong data and analytics solutions and technology expertise.


Compensation range: The salary range for this position is: $143,320 - $273,930.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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