Technical Strategic Resource Engagement Manager - Dallas, TX

World Wide Technology Holding, LLC • $110K — $140K *
Dallas, TX 75217In-Person
Technical Services
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 5+ years of Technical management experience in Professional Services or equivalent fields
  • Proven experience in technical leadership or management roles
  • Strong understanding of software development and IT infrastructure
  • Excellent problem-solving and organizational skills
  • Ability to manage multiple projects in a fast-paced environment
  • Experience supporting Service Provider customers and managing engineering teams

Responsibilities

  • Lead and manage technical teams to deliver solutions
  • Oversee planning and execution of technical projects
  • Collaborate with teams to align strategies with business goals
  • Evaluate and implement technologies for improved efficiency
  • Manage budgets and resources for technical initiatives
  • Ensure compliance with industry standards and best practices
  • Troubleshoot complex technical issues and provide guidance

Benefits

  • Health, Dental, and Vision Care
  • Wellness programs and Employee Assistance Program
  • 401k Plan with Company Matching
  • Flexible Paid Time Off including Holidays and parental leave
  • Tuition Reimbursement
  • Additional perks like Pet Insurance and Employee Discounts
Full Job Description
Qualifications
  • Bachelor's degree (preferred)
  • 5+ years of Technical management experience, preferably in a Professional Services environment and related fields equivalent experience in Computer Science and Engineering.
  • Proven experience in a technical leadership or management role.
  • Strong understanding of software development, IT infrastructure, or relevant technical domain.
  • Excellent problem-solving, communication, and organizational skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong knowledge of and proven experience with engagement management/resource management.
  • Experience supporting Service Provider customers, strongly preferred.
  • Prior experience in the staffing or recruiting industry strongly preferred.
  • Proven experience interacting with large, enterprise clients.
  • Prior experience managing engineering teams or technical staff in a project execution capacity.
  • Ability to work independently and solve customer-facing problems.
  • 2+years of sales experience.
  • Strong communication skills (written, verbal, and presentation).

Preferred Skills
  • Experience with Agile or other project management methodologies.
  • Familiarity with cloud platforms, DevOps practices, or emerging technologies.
  • Strong stakeholder management and negotiation skills.


Want to learn more about Strategic Resourcing? Check us out on our platform: WWT - Strategic Resourcing

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Technical Strategic Resource Engagement Manager

Location: Dallas, TX

We are seeking a highly skilled and motivated Technical Strategic Resourcing Engagement Manager to lead our technical teams, oversee project execution, and ensure that all technical solutions align with business objectives. This role requires a balance of leadership, technical expertise, and strategic thinking.

WWT currently has an opportunity available for a Technical Strategic Resourcing Engagement Manager to support our Service Provider Strategic Resourcing business. The Technical Strategic Resourcing Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements.

Key Responsibilities
  • Lead, mentor, and manage technical teams to deliver high-quality solutions.
  • Oversee the planning, execution, and delivery of technical projects.
  • Collaborate with cross-functional teams to align technical strategies with business goals.
  • Evaluate and implement new technologies to improve efficiency and performance.
  • Manage budgets, timelines, and resources for technical initiatives.
  • Ensure compliance with industry standards, security protocols, and best practices.
  • Troubleshoot and resolve complex technical issues.
  • Manage consultants who have been placed onsite with customers across Service Providers within the US.
  • Provide leadership and mentorship to consultants as needed while on assigned engagements.
  • Collaborate with Resource Managers to onboarding new consultants.
  • In collaboration with sales, lead the following discussions through regular meetings with stakeholders and other internal team members
  • Extensions
  • New opportunities
  • Consultant utilization
  • Change order & PO updates
  • Invoicing updates
  • Function as the escalation path for any issues for both consultants and stakeholders
  • Provide the regular reporting to external and internal clients on the following,
  • Project Summary (should include list of resources by project, start and end date)
  • Consultant utilization (should include burn % and costs/resource)
  • Open roles (list of net new roles and any backfills required)
  • Change Orders/POs
  • Provide detailed invoicing report to customer (monthly or when requested by stakeholder or internal client)
  • Have a clear understanding of the client's environment, upcoming projects & initiatives & the ability to speak to certain specifics during discussions.
  • Encourage consultants to utilize SR tools.
  • Consistently reinforce WWT and our Core Values
  • Effectively communicate changes and updates to both internal and external clients through emails and regular meetings.
  • Build relationships with entire sales cycle - CSE/CSE Managers, AM's, Hiring Managers, & SPA etc.
  • Track issues and risks- as needed.
  • Participate in the interviewing and intake calls with RM and client.
  • Building strong stakeholder relationships to maintain current business and acquire net new.
  • Advocate for consultants and customer, when required.

About World Wide Technology Holding, LLC

World Wide Technology Holding, LLC Careers

Joining World Wide Technology Holding, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to driving technological innovation and excellence. This company stands out as a beacon of career growth and professional development in the tech industry.

Explore Job Opportunities

World Wide Technology Holding, LLC offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to harness the unique capabilities of each team member, contributing to the company's robust growth and industry leadership.

Experience Professional Growth and Development

At World Wide Technology Holding, LLC, career advancement is a priority. The company supports professional growth through comprehensive training programs, including leadership development and diversity training. These initiatives ensure that every employee has the tools and knowledge necessary to succeed.

Engage in Meaningful Work

Employees at World Wide Technology Holding, LLC are part of a dynamic team that leads with innovation at the forefront of technology. The company's commitment to cutting-edge solutions offers team members the chance to work on transformative projects that impact industries and communities worldwide.

Internship Programs

For those starting their careers, internships at World Wide Technology Holding, LLC provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns receive mentorship from experienced professionals, enhancing their learning and networking opportunities.

Cultivate Skills and Leadership

World Wide Technology Holding, LLC is dedicated to fostering a culture of leadership and skill development. The company encourages continuous learning and innovation, allowing employees to take on challenges that refine their abilities and push professional boundaries.

Diversity and Inclusion

The commitment to diversity at World Wide Technology Holding, LLC enriches the company culture and promotes a broader perspective within the team. Diversity training is integral, supporting an inclusive environment where all voices are heard and valued.

Benefits and Employee Well-being

Recognizing the importance of a balanced life, World Wide Technology Holding, LLC offers comprehensive benefits designed to support the well-being of its team members. These benefits cover health, financial security, and work-life balance, ensuring employees are well taken care of.

Join the Team

World Wide Technology Holding, LLC is actively hiring and looking for individuals who are passionate, creative, and driven to excel. Interested candidates are encouraged to review open positions, submit a resume, and prepare for an interview process that values insight and readiness.

Stay Connected with Careers at World Wide Technology Holding, LLC

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Learn more about World Wide Technology Holding, LLC
Industry
Information Technology
* Ladders Estimates

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