Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
We9re looking for a dynamic, field-focused leader to join our team as a Technical Service Manager, Mechanical (TSM)-a critical role supporting our mining customers and driving performance across our shovel and drill fleet.

What we can offer you:
 Great people and place to work with a hybrid work opportunity
 Career advancement and training opportunities
 Pension and employee stock purchase plans with company contributions
 Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
 For this position, the expected salary range is between $120,000 and $140,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Job Description:

Make Your Impact:

As a Technical Service Manager, you9ll lead a specialized team of Mechanical Inspectors across Finning9s territory, ensuring our customers9 most critical assets operate safely, reliably, and efficiently. You9ll be at the forefront of solving complex technical challenges, strengthening customer partnerships, and delivering measurable results in the field.

This is more than a leadership role-it9s an opportunity to influence fleet performance, shape service strategy, and elevate customer success in one of the most demanding and rewarding industries.

What You9ll Do:

• Lead with purpose - provide day-to-day leadership, direction, and safe deployment of Mechanical Inspectors supporting high-impact field operations
• Champion safety & performance - ensure all work is executed in alignment with Finning9s strong safety culture and operational excellence standards
• Elevate your team - build, coach, and develop a high-performing team through mentorship, feedback, and hands-on leadership at customer sites
• Be a trusted partner - collaborate with customers, Caterpillar, and internal stakeholders to diagnose issues, deliver solutions, and optimize equipment performance
• Solve what matters - lead escalation and resolution of complex product issues, using data insights to drive sustainable, long-term improvements
• Own the customer experience - build strong relationships through regular site presence, proactive support, and a solutions-first mindset
• Drive business results - support service revenue goals through effective planning, timely billing, and identifying new service opportunities
• Think ahead - forecast fleet needs, support opportunity pipelines, and align resources to maximize impact
• Collaborate without boundaries - work across teams, including partnership with the Technical Service Manager-Electrical, to deliver integrated solutions
• Innovate continuously - contribute to projects and initiatives that enhance fleet reliability, uptime, and customer outcomes

What You Bring:

• A proven leader with 2-5 years of experience building and developing high-performing teams
• Journeyman Red Seal certification (HET, Millwright, Welder) or an Engineering background
• Deep technical expertise with Caterpillar electric rope shovels, hydraulic mining shovels, or surface drills (minimum 5 years)
• Strong diagnostic and troubleshooting capabilities with a passion for solving complex mechanical challenges
• Exceptional communication skills and the ability to build trust with customers and stakeholders at all levels
• Experience supporting service delivery, revenue, and operational planning
• Proficiency in Microsoft tools and comfort working with digital systems and reporting
• A collaborative, forward-thinking mindset with a commitment to continuous improvement

Why Finning?:

• Work with the best - industry-leading equipment, technology, and expertise
• Make a real impact - influence customer success and large-scale operations every day
• Grow your career - development opportunities, leadership pathways, and ongoing learning
• Be part of something bigger - a company that values safety, inclusion, innovation, and people

At Finning, your work matters. Your leadership makes a difference. And your career has no limits.

Ready to make an impact? Apply today!