Solenis

Technical Service Representative - Pulp & Paper (Louisiana)

Solenis$70K — $103K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Science or Engineering preferred
  • 1-3 years of industry experience, preferably in pulp & paper or water treatment
  • Demonstrated ability to improve processes and solve complex technical issues
  • Project management experience
  • Strong interpersonal and communication skills across multiple levels
  • Proficient with MS Office programs (Word, Excel, PowerPoint)

Responsibilities

  • Install, maintain, troubleshoot, and repair equipment at customer sites
  • Conduct routine testing and monitoring at customer locations, including data entry
  • Communicate regularly with sales management to update on account activities
  • Complete weekly reporting and manage inventory for visibility and accountability
  • Perform on-site testing to ensure safety and effectiveness of programs
  • Address customer issues proactively and collaborate on solutions
  • Analyze performance data to support continuous improvement initiatives

Benefits

  • Comprehensive health and wellness benefits
  • Opportunities for ongoing professional development and growth
  • Generous paid time off, including vacation and floating holidays
  • 401(k) plan with company match
  • Company vehicle provided for travel convenience
Full Job Description
The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs.

What You'll Do:
  • Installs, maintains, troubleshoots and repairs sophisticated equipment and machinery at the customer location.
  • The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation.
  • Maintain regular communication with sales management to keep stakeholders informed on account activity
  • Complete weekly reporting and manage inventory to ensure visibility and accountability
  • Perform on-site testing to verify safety and effectiveness of treatment programs
  • Proactively address customer issues, collaborating with sales and customer teams to implement corrective actions
  • Analyze data to evaluate program performance and drive continuous improvement decisions
  • Partner with plant/process owners to lead and implement ongoing process improvements in a manufacturing environment


What You'll Bring:
  • B.S. in Science or Engineering (preferred)
  • 1-3 years industry experience (pulp & paper or water treatment preferred)
  • Documented results making process improvements, solving complex and non-routine technical problems
  • Project management experience
  • Strong relationship building skills
  • Good communication skills both written and oral with multiple organizational levels
  • Experience learning new concepts and/or technology and applying them
  • Ability to work with autonomy
  • Solid mechanical and electrical aptitude and skills.
  • Proficiency in MS Office programs (Word, Excel, PowerPoint)
  • Valid driver's license


Perks!
  • Comprehensive health and wellness benefits
  • Ongoing professional development and growth opportunities
  • Generous paid time off including: vacation, sick days, and floating holidays
  • Competitive base salary with bonus potential
  • 401(k) plan with company match to help you invest in your future
  • Company vehicle provided for travel convenience


#LI-DS1

#LI-Onsite

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

The expected compensation range for this position is between $70,250.00 and $103,026.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

About Solenis

Solenis is a global producer of specialty chemicals for water-intensive industries. The company provides process and water treatment chemistries to various industries, including pulp, paper, oil and gas, chemical processing, mining, biorefining, power and municipal markets. Solenis has more than 5,200 employees and 41 manufacturing facilities, which are strategically located to support its global customer base.
Learn more about Solenis
Size
5,000 employees
Industry

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