PPG Industries

Technical Service Representative, Northern WI

PPG Industries • $75K — $110K *
Oak Creek, WI 53154In-Person
Technical Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • HS Diploma, GED, or Equivalent.
  • 5+ years’ experience in wet paint and coatings, electrostatic spray, or similar paint/coatings for industrial or manufacturing settings.
  • Knowledge of paint mixing and application processes.
  • Strong computer skills and attention to detail.
  • Effective communication and customer service skills.
  • Proficient in troubleshooting, critical thinking, and problem solving.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Willingness to travel to multiple customer locations.

Responsibilities

  • Support customer production facilities and PPG operations on-site.
  • Communicate effectively to understand and address customer concerns, gather data, and resolve issues promptly.
  • Report accurately to customers and the coatings team in a timely manner.
  • Provide hands-on support for application processes, manage mix-room activities, and create trip reports.
  • Assist sales in commercializing new products, optimizing processes, and conducting troubleshooting and trials.
  • Promote safe work practices and engage with both technical and non-technical personnel to achieve customer satisfaction.

Benefits

  • Paid Vacation, Holiday, and Sick time.
  • Disability and Life Insurance.
  • Outstanding matching 401K plan and additional retirement benefits.
  • Medical, Dental, and Vision insurance.
  • Family Leave policies.
Full Job Description

As a Technical Service Representative, you will be representing PPG onsite at various customer locations ensuring the customer’s satisfaction by providing outstanding customer service.  This position will focus on but not be limited to multiple locations in the Northern Wisconsin market.

You must be within a commutable distance to largest customer site near Tomahawk, WI.

Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Liquid coatings, be self-directed, and support both the customer and PPG goals.  This person will also be expected to learn powder, ecoat and pretreatment if hired for this position.

Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager.

PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits.

Salary range: 75,000.00 - 110,000.00 USD Annual Base Salary
The role will also include an annual bonus program.

Key Responsibilities
  • Support the ongoing activities on site at the customer production facilities as well as PPG activities at PPG facilities.  Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner.
  • Ensure timely and accurate reporting to the customer and coatings team.
  • Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and promote EH&S.
  • Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a timely trip report for each customer visit.
  • Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. 
  • Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production, and non-technical personnel to satisfy customer requirements.


Qualifications

  • HS Diploma, GED, or Equivalent.
  • 5+ years’ experience in wet paint and Coatings, Electrostatic spray, or similar paint/coatings experience for industrial or manufacturing experience.
  • Knowledge and experience with paint mixing, paint application, or similar experience is ideal.
  • Good computer skills and attention to detail.
  • Effective communication and customer service skills.
  • Troubleshooting, critical thinking, and problem-solving skills.
  • Ability to work well alone and within a team environment to solve ever changing challenges.
  • Willingness to travel to various customer locations.

​Must possess a valid driver's license, maintain automobile insurance, have access to a personal vehicle that meets PPG's Fixed and Variable Rate (FAVR) program requirements, and successfully pass a motor vehicle record (MVR) review.

#LI-Hybrid

401K

Medical Dental Vision

Family Leave

Paid Time Off

About PPG Industries

PPG Industrial Coatings is a global supplier of paints, coatings, optical products, and building materials. They have been pioneering in complete solutions focused on technology and quality in the industrial market.

PPG Industries Careers

Join the vibrant team at PPG Industries, a leader in diversified coatings and specialty materials, where innovation thrives and career growth is fostered. At PPG Industries, we are committed to providing a dynamic work environment that encourages professional development and leadership.

Work You’ll Do

At PPG Industries, your work will directly contribute to the company's mission of protecting and beautifying the world. As part of our team, you will use your skills to advance coating technologies, collaborate on industry-leading projects, and help customers navigate their challenges in new and innovative ways.

Join Our Market-Leading Team

Become a part of a company where diversity and inclusion fuel our success. PPG Industries is home to a global team of professionals dedicated to operational excellence and innovative solutions. Here, you can lead in the marketplace by leveraging our industry expertise and global reach.

Innovative Work

Engage in work that makes a difference. PPG Industries is at the forefront of developing sustainable solutions that customers depend on to enhance their products and protect the environment. Our commitment to innovation is evident in every layer of our business, from research and development to marketing and sales.

Career Development

Future-proof your career at PPG Industries. We offer a wealth of job opportunities and paths to advancement, supported by comprehensive training and diversity programs. Whether you're seeking an internship, an entry-level position, or a leadership role, PPG provides the resources and support to help you succeed.

Be Part of a Great Team

Our culture is built on collaboration and respect, with a focus on achieving collective goals. At PPG Industries, you’ll work alongside talented individuals who share your passion for excellence and innovation. Together, we drive the industry forward, making an impact on a global scale.

Explore Job Opportunities

PPG Industries is hiring! Explore open positions that match your skills and interests. We look for passionate, curious, and solution-driven team players. From internships to full-time roles, each position offers a chance to thrive in a nurturing environment.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PPG Industries. Personalize your experience by subscribing to job alert emails, tailored to your preferences and professional goals.

Networking and Professional Growth

Take advantage of PPG’s extensive networking opportunities. Connect with leaders and peers within the company through various platforms and events. Enhance your resume, prepare for your next interview, and build relationships that could shape the future of your career. At PPG Industries, we don’t just offer jobs—we offer careers filled with growth, support, and endless possibilities. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about PPG Industries
Size
49,300 employees
Market Cap
$29.5 billion
Industry
Food & Beverages
Net Income
$1 billion
Founded
1983
5 Year Trend
+3.3%
Revenue
$13.8 billion
NASDAQ
PPG
* Ladders Estimates

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