The RoleThe
Technical Sales Specialist, Managed Services plays a critical presales role in supporting the growth of our Managed Services business. Acting as a subject matter expert, this role partners closely with account executives, sales leadership, and technical teams to understand client challenges, position Presidio's Managed Services portfolio, and design tailored solutions that deliver measurable value.
This individual will be instrumental in driving client conversations, performing discovery, developing proposals, and supporting the end-to-end sales process-from qualification to close. The ideal candidate combines strong business acumen with technical depth in managed services.
Travel Required:This role will be remotely based in the Northeast Region with a willingness to travel up to 20% for client meetings, events, and internal collaboration
Responsibilities Include:- Drive Sales Engagements:
Support and lead Managed Services sales opportunities in collaboration with the core sales team. Identify client needs and recommend appropriate solutions to drive revenue growth. - Client Discovery & Solution Design:
Conduct discovery sessions to understand client pain points, business drivers, and technical requirements. Build and present tailored service solutions based on client needs. - Sales Enablement:
Provide technical training, education, and support to internal sales teams to help them effectively position Managed Services. - Proposal Development:
Build proposals, presentations, scopes of work, pricing models, and ROI-based business cases. Leverage inside sales and support teams to streamline administrative components. - Cross-Functional Collaboration:
Partner with architects, operations, service delivery, and solution development teams to ensure proposals align with delivery capabilities and client expectations. - Market Awareness:
Stay informed about industry trends, client challenges, and competitive offerings to effectively position Presidio's Managed Services portfolio. - Client Relationship Support:
Assist with building and maintaining trusted advisor relationships with clients throughout the presales cycle. Support long-term partnership development even after the initial sale. - Feedback Loop:
Capture and relay client insights and feedback to product and operations teams to improve service offerings and customer experience.
Required Skills and Professional Experience:- Bachelor's Degree or the equivalent work experience and / or military experience
- 6+ years of experience in a technical presales, sales engineering, or solutions consulting role - preferably in Managed Services or IT Services
- Proven ability to understand customer needs and translate them into viable service solutions
- Strong presentation, communication, and interpersonal skills
- Self-starter with the ability to manage multiple priorities and work collaboratively across teams
- Comfortable in front of both technical and business audiences
- Experience with sales tools such as Salesforce, quoting platforms, and proposal software
- Understanding of ITIL, service delivery models, or MSP operations is a plus
Your future at PresidioJoiningPresidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together. 
