Technical Sales Representative (Analytical Testing - West Coast)

Biotage

$70K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a science-related field or equivalent experience
  • Proven track record in sales and account management
  • Experience in a chemistry laboratory environment is a plus
  • Strong verbal, written, and negotiation skills
  • Ability to manage time and priorities in a fast-paced environment
  • Familiarity with CRM software, preferably Salesforce
  • Exceptional customer service and interpersonal skills

Responsibilities

  • Achieve monthly, quarterly, and annual sales targets
  • Identify customer needs and provide tailored solutions
  • Conduct training and demonstrations to enhance product understanding
  • Expand customer relationships and develop new accounts
  • Be the first line of support for hands-on troubleshooting
  • Collect customer feedback on product performance
  • Collaborate with Applications Scientists on advanced methods

Benefits

  • Remote work opportunity based in Los Angeles/Bay Area
  • Travel experience across various locations in the industry
  • Hands-on experience in customer sales and support
  • Engagement in scientific conferences and events
  • Regular interaction with a team of skilled professionals
Full Job Description
We are seeking a Technical Sales Representative to sell core chemistry consumables (SPE, SLE, PPT, etc.) and systems for the Life Science field in CRO, Pharmaceutical, Clinical, Forensics, Academic, Government and related accounts.

Remote: Based in the Los Angeles/Bay Area.

Tasks and Responsibilities:

  • Achieve defined monthly, quarterly, and annual targets for revenue, profitability for the territory and specific product volumes.
  • Discover and characterize the problems and/or unmet needs of prospective and current customers in order to effectively develop appropriate winning solutions (ensuring customer success)
  • Expand customer knowledge of Biotage products and their benefits via sales calls, seminars, and hands on demonstration
  • Identify and developing new customers relationships (add new customer accounts and expand current customer relationships)
  • First line of support to customers with hands-on development and troubleshooting of SPE Sample Prep Methods at customer's sites.
  • Train customers on most successful ways to achieve maximum value from Biotage products.
  • Collaborate with Biotage Applications Scientist in the development of advanced or challenging SPE Sample Prep Methods
  • Collect and provide feedback from customers on experiences and success level with Biotage products.
  • Demonstrate Biotage equipment either at customer site or via virtual call in order to facilitate sale of product(s).
  • Communicate regularly with the Inside Sales group to leverage opportunities.
  • Provide on time and accurate sales forecasts.
  • Timely follow up and qualification of leads and document results in CRM platform.
  • Accurate and up to date documentation of sales activities and opportunity status in CRM platform.
  • Represent the company at conferences as needed.
  • Generate quotes and negotiate pricing within authorized limits.


Skill Requirements/Education/Experience Required:

  • Excellent verbal, written, active listening, negotiation, and persuasion communication skills
  • Ability to manage time effectively, be a self-starter, be creative, and have strong organizational skills
  • Able to work in a fast-paced, self-directed environment with shifting priorities
  • Demonstrated success dealing with the complex pricing issues involved in government and other granting agencies is a plus.
  • Proficient computer skills including MS Word, PowerPoint, Excel, Outlook, and CRM software (Salesforce.com)
  • Ability to work within a team
  • Bachelor's degree in science related field, or equivalent combination of education and experience
  • Experience working in a chemistry laboratory environment with Biotage or related workflow tools is a plus.
  • Proven track record of success in sales and account management is highly desirable.
  • Experience selling scientific equipment is a plus.
  • Exceptional customer service and interpersonal skills


Travel Required:

  • 50-60% travel for first year; 40-50% once established with core customers throughout territory.
  • 3-5 (average of 3.5) days per week in the field directly interfacing with prospects and customers.
  • 1-2 overnights per week (varies depending upon home base of employee)


Department Sales & Marketing Locations Remote Remote status Fully Remote Apply for this job

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