CTG is seeking to fill a Technical Program Lead position for our client.
Location: Morrisville, NC
Duration: 12+ months, with possibility for extension
Duties:- Lead the development and execution of a global technical enablement and readiness program supporting AI infrastructure and enterprise technology solutions.
- Develop and operationalize technical learning paths for Solution Architects, Pre-Sales Engineers, Deployment Engineers, Infrastructure Delivery Engineers, Technical Services, Support Engineers, Manufacturing Technical Teams, and partner delivery organizations.
- Coordinate technical readiness programs covering GPU compute infrastructure, networking, AI infrastructure validation, performance optimization, cluster deployment, and production readiness.
- Support technical enablement across AI enterprise software, including architecture awareness, software deployment, incident triage, troubleshooting, configuration, optimization, and root cause analysis.
- Coordinate product specialization programs across Design, Configure, Build, Deploy, Operate, and Manage disciplines.
- Manage technical certification readiness, including prerequisites, hands-on labs, exam preparation, certification completion, skills tracking, and reporting.
- Establish and manage deployment shadowing programs progressing from observation to supervised delivery and independent delivery readiness.
- Partner with Learning & Development teams to integrate technical learning paths into enterprise learning platforms and standardize learning journeys.
- Coordinate global technical workshops, hands-on training, training resources, deployment shadowing, and manufacturing site enablement.
- Establish KPI reporting and executive governance to measure training completion, certification progress, technical readiness, and deployment capability.
- Drive continuous improvement of enablement processes, learning programs, and operational execution.
- Coordinate cross-functional stakeholders across engineering, sales, learning and development, manufacturing, product, delivery, and external technology partners.
- Ensure enablement programs are scalable and aligned with global technical delivery requirements.
Skills:- Strong technical program leadership and enablement experience.
- Knowledge of AI infrastructure, GPU compute, networking, enterprise AI software, and technical deployment methodologies.
- Understanding of AI infrastructure validation, performance optimization, cluster deployment, and production readiness.
- Experience developing technical learning paths and role-based enablement programs.
- Strong knowledge of technical certification and skills management processes.
- Experience with learning management platforms and digital learning ecosystems.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong project management, organizational, and communication skills.
- Ability to develop executive-level reporting, KPIs, and program governance.
- Ability to coordinate global teams, workshops, technical training, and deployment readiness activities.
- Experience with self-paced learning, instructor-led training, hands-on labs, certification programs, deployment shadowing, and on-the-job learning.
- Strong analytical and problem-solving abilities.
Experience:- 8+ years of experience in technical program management, technical enablement, sales engineering, infrastructure delivery, or a related field.
- Experience leading global technical enablement or workforce readiness programs.
- Experience working with engineering, pre-sales, delivery, support, manufacturing, and learning organizations.
- Experience supporting enterprise AI, cloud, infrastructure, networking, or data center technologies.
- Proven ability to manage multiple strategic workstreams and coordinate complex global programs.
- Experience establishing operational processes, reporting frameworks, and executive governance.
- Experience working with technology partners and coordinating technical readiness programs.
- Experience managing training programs for technical teams and measuring learner and deployment readiness.
Education:- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field preferred.
- Equivalent combination of education and relevant professional experience may be considered.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
