Technical Program Manager

Kunai

$120K — $140K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing technical programs in payments or financial services
  • Direct exposure to authorization switch systems
  • Familiarity with fraud detection systems
  • Experience in PCI DSS and SOX environments
  • Skilled in agile or hybrid delivery models
  • Comfort with RAID logs and dependency mapping
  • Strong stakeholder management, including with senior leadership

Responsibilities

  • Own the delivery roadmap for payments and fraud initiatives
  • Coordinate across engineering, QA, and business teams
  • Manage RAID logs and escalate risks proactively
  • Translate technical constraints into actionable plans
  • Run governance ceremonies for project updates
  • Ensure audit readiness and keep documentation current
  • Use data to track program health and adjust plans accordingly

Benefits

  • Opportunity to work on complex payments programs
  • Engagement with cross-functional teams including engineering and business
  • Exposure to compliance and audit processes
  • Development of stakeholder management skills
  • Ability to impact process improvements in payment systems
Full Job Description
You9ll drive the delivery of complex payments programs, keeping engineering, product, and business stakeholders aligned as systems like authorization switches and fraud platforms move from plan to production, all while keeping compliance and audit requirements on track.

WHAT YOU9LL DO
  • Own the end to end delivery roadmap for payments authorization and fraud initiatives, from planning through go live
  • Coordinate across engineering, QA, risk, and business teams to keep dependencies visible and on track
  • Manage RAID logs, escalate risks early, and drive resolution before they become blockers
  • Translate technical constraints around auth switch behavior and fraud detection logic into plans stakeholders can act on
  • Run governance ceremonies including status reviews, steering committee updates, and release readiness checks
  • Own audit readiness for the program, coordinating with compliance and internal audit teams to keep documentation and controls evidence current
  • Track program health using data, not gut feel, and adjust scope or sequencing when the numbers say to
  • Partner with client stakeholders to manage expectations, priorities, and tradeoffs in real time, including around PCI and SOX control requirements
  • Identify process gaps across international and domestic auth switch workstreams and fix them before they compound
  • Keep documentation and reporting clean enough that anyone, including an auditor, can step in and understand where things stand

WHAT WE9RE LOOKING FOR
  • 5+ years managing technical programs, ideally within payments, banking, or financial services
  • Direct exposure to authorization switch systems, domestic, international, or both
  • Familiarity with fraud detection or fraud management systems and how they interact with transaction flows
  • Experience working within PCI DSS and SOX control environments, including audit prep and evidence gathering
  • Experience running agile or hybrid delivery models across multiple technical teams
  • Comfort managing RAID logs, dependency mapping, and cross-team risk tracking
  • Strong stakeholder management skills, including with senior client leadership and internal or external auditors
  • Nice to have: experience with payments modernization, migration, or platform replacement programs
  • A clear communicator who stays organized under pressure and asks good questions before assuming


Minimum Degree Required:

  • Bachelor9s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

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