Fiserv

Technical QA Lead

Fiserv • $100K — $130K *
Alpharetta, GA 30022In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 6+ years in software QA, including test lead or management roles in enterprise tech environments.
  • 6+ years of experience testing web, API, desktop, and database applications.
  • Skilled in creating test strategies, plans, cases, and reporting for various testing types.
  • Expertise in testing in on-premise and cloud environments, with end-to-end release validation experience.
  • Proficient in test management and defect tracking tools, as well as Microsoft Office and QA platforms.
  • Experience with end-to-end automation solutions and test script execution.
  • Strong troubleshooting, root cause analysis, and effective communication skills.

Responsibilities

  • Create and implement detailed test strategies and plans for projects and releases.
  • Define testing objectives, criteria, and quality checkpoints across various testing methodologies.
  • Lead testing across web, API, desktop, and database applications in diverse environments.
  • Oversee defect management from identification to resolution and reporting.
  • Plan resources for quality assurance, including test assignments and tooling priorities.
  • Collaborate with stakeholders to address quality risks and facilitate smooth release cycles.
  • Transform requirements into comprehensive test scenarios and scripts.

Benefits

  • Opportunity to lead significant QA strategy on complex technology initiatives.
  • Collaborative environment with cross-functional teams in an on-site setting.
  • Focus on structured leadership and continuous process improvement in testing.
  • Exposure to a variety of testing practices across multiple platforms.
Full Job Description
Job Title
Technical QA Lead

About your role:

You will lead quality assurance strategy and test execution for complex technology initiatives across web, application programming interface (API) and database-based solutions. Partner with development, product, and cross-functional teams to define test approaches, improve release quality, and strengthen testing practices. This role matters by helping teams deliver stable, secure, and high-quality solutions through structured test leadership and continuous improvement.

What you'll do:
  • Create and implement comprehensive test strategies, test plans, and testing timelines for projects and releases.
  • Define test scope, testing objectives, entry and exit criteria, and quality checkpoints across functional, performance, security, integration, and end-to-end testing.
  • Lead testing activities across web, API, desktop, and database-based applications in on-premise and cloud-based test environments.
  • Oversee defect identification, triage, tracking, resolution validation, and reporting throughout the defect lifecycle.
  • Coordinate quality assurance resource planning, including test assignments, tooling usage, and execution priorities to support efficient delivery.
  • Partner with development, product management, business, and release stakeholders to address quality risks and support smooth release cycles.
  • Translate business, user, and system requirements into test scenarios, test cases, and automated or manual test scripts.
  • Drive continuous improvement in team standards, test planning, automation adoption, metric collection, reporting, debugging support, and test execution practices.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.


Experience you'll need to have:
  • 6+ years of experience in software quality assurance, test lead work, or test management across enterprise technology environments.
  • 6+ years of experience testing web, application programming interface (API), desktop, and database-based applications.
  • 6+ years of experience creating test strategies, test plans, test cases, and defect reporting for functional, integration, performance, and security testing.
  • 6+ years of experience executing testing in on-premise and cloud-based environments and supporting end-to-end release validation.
  • 6+ years of experience using test management, defect tracking, database query, and reporting tools, including Microsoft Office and comparable quality assurance platforms.
  • Experience implementing end-to-end automation solutions and translating user, system, and business requirements into executable test scripts.
  • Demonstrated ability to troubleshoot defects, analyze root causes, collect testing metrics, and communicate status clearly in verbal and written formats.
  • Bachelor's degree in information technology, computer science, engineering, or a related field, or equivalent combination of education, related experience and/or military experience.


Important info about this role:
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
  • We're better together. This role is fully on-site.
  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.


#LI-IH1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Information Technology
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ
FISV
* Ladders Estimates

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