OverviewThis position is based in Plano, TX. Who we're looking for At TFS, we're embarking on a technology transformation journey, creating next generation products and platforms. These products enable TFS to provide a best-in-class experience to our customers and partners and position us to rapidly scale to realize our vision of mobility for all by enabling freedom of movement for everyone.
We are seeking a Technical Program Manager (TPM) to lead our technology programs. This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.
Key Responsibilities Include:
- Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives
- Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
- Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
- Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
- Influence long-term and short-term product and technical strategy.
- Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
- Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.
What you bring - Bachelor's Degree or equivalent experience.
- 12+ years of total progressive experience which includes 8+ years of software development experience and 4+ years of hands-on experience managing complex technology program working with engineering team
- Established track record in managing large customer-facing, cross-functional program initiatives, drive collaboration with diverse teams to enable the development of high-quality solutions
- Proven ability to lead the development of technical roadmaps with a deep focus on execution, follow-through, accountability, and results.
- Proven ability to influence and collaborate with senior executives and cross-functional teams.
Bonus if you have: - Master's degree in a related technical field (Computer Science, Engineering).
- Experience working in the financial and banking industry.
- Experience leading engineering teams in product driven companies.
- Experience managing the delivery of SDKs, CX Frameworks and SaaS products.
- Experience in machine learning and GenAI
- Experience managing programs on public cloud platforms such as AWS and GCP
What We Bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility, and respect.
- Professional growth and development programs to help advance your career, as well as tuition reimbursement.
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family.
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
- Paid holidays and paid time off.
- Referral services related to prenatal services, adoption, childcare, schools, and more.
- Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
