About the Role As a Customer Program Manager, you will be responsible for organizing and executing product development tasks. You will lead a dynamic global cross functional technical team by planning, organizing, facilitating and executing product development tasks to bring branded audio amplifiers to our customer. What You Will Do • Manage multiple audio system programs for amplifier product development and release, requiring both applications and international development engineering. • Define tasks to be performed by the cross-functional team in developing amplifiers for supporting audio systems. Use a task list to create a work breakdown structure. Use work breakdown structure to establish program schedule. • Serve as the lead program interface with customers, enhancing communication and project alignment, negotiating deliverables and schedule, and ensuring customer milestones are met. • Set and lead team goals for timeliness, resolving customer issues, and maintaining quality. • Monitor development tasks, tracking completion, and report high-level status updates to management. • Support quoting, planning and facilitate task execution by a global cross-functional team in developing systems. Global areas include China, India, Mexico, Japan and USA. • Adhere to and enforce the corporate product development (or applications) process, ensuring compliance among team members. • Facilitate prompt decision-making by promoting consensus, intervening when necessary, and making executive decisions to resolve deadlocks. • Establish and manage program budgets. • Negotiate and secure resource allocations from functional managers to resolve conflicts and optimize project outcomes. • Coordinate and oversee the ordering of prototype and production tooling. • Conduct regular product and project review sessions with cross-disciplinary teams to ensure alignment with strategic objectives and adherence to technical specifications. • Engage with key internal and external stakeholders to gather requirements, communicate project progress, and solicit feedback to continuously refine project direction. • Drive innovation and continuous improvement by identifying opportunities for process optimization, leveraging new technologies, and implementing best practices in project management. • Understand the technical detail of the amplifier products used in your systems, both electrical and mechanical. • Work with Sales, Supplier Engineering, and Design Engineering to set and meet the finished goods and system cost target. • Review selected suppliers and quotes and participate in supplier reviews/selection as appropriate. What You Need to Be Successful • Bachelor's degree in Engineering or related field. • 0-3 years of relevant industry experience in roles such as program management, project management, quality, design, engineering management, process engineering, or manufacturing engineering. • Project planning, problem solving, project management skills Bonus Points if You Have • Experience with Automotive Electronics and Audio systems. • Background in mechatronics, specifically in integrating electronic, mechanical, and computer engineering in product design and development. • Knowledge of embedded software in audio electronics. • Familiarity with the application of artificial intelligence in automotive systems. • Understanding of metal component manufacturing processes. • PMP Project management certification (e.g., PMP, PRINCE2, Agile PM). • Advanced degree in engineering (Master's preferred) or an MBA. • Experience working with Japanese OEMs. What Makes You Eligible • Be willing to travel up to 10% domestic and internationally, with occasional travel to the customer location and HARMAN Plants • Be willing to work in an office in Novi, Michigan (Hybrid). • Due to the nature of global infrastructure, flexibility in working hours is required. • Fluent in English. • Eligible to work in the United States; have a valid driver's license. What We Offer • Flexible work environment, allowing for hybrid remote work that can be performed outside a HARMAN or customer location (3 days in office, subject to change per Corporate direction). • Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more) • Extensive training opportunities through our own HARMAN University • Competitive wellness benefits • Tuition reimbursement • "Be Brilliant" employee recognition and rewards program • An inclusive and diverse work environment that fosters and encourages professional and personal development Salary Ranges: $ 78,750 - $ 115,500