Amazon

Technical Program Manager, Central Operations

Amazon$194K — $263K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of people management experience
  • 7+ years of technical program management experience
  • Bachelor's degree in Engineering, Computer Science, or related field
  • Demonstrated experience in managing cross-functional teams
  • Proven ability to build sustainable processes and coordinate release schedules

Responsibilities

  • Lead workforce planning programs for AWS Data Center Communities
  • Define and deliver workforce planning strategy for global operations
  • Forecast demand and model staffing scenarios effectively
  • Optimize labor allocation across a rapidly scaling infrastructure
  • Drive development of operational frameworks and systems

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Support for adoption and surrogacy reimbursement
Full Job Description
AWS Data Center Communities (DCC) operates one of the world's largest and most complex infrastructure organizations, delivering the backbone of AWS's global cloud. We are looking for a Senior Manager to lead our workforce planning programs and drive the systems, models, and operational frameworks that ensure we have the right people, in the right place, at the right time.

This is a high-impact, high-ambiguity role for a builder who has operated at the intersection of labor planning, technology, and operations. You'll define and deliver the workforce planning strategy for our DC infrastructure organization - transforming how we forecast demand, model staffing scenarios, and optimize labor allocation across a rapidly scaling global footprint.

BASIC QUALIFICATIONS

- 7+ years of people management experience

- 7+ years of technical program management experience

- Bachelor's degree in Engineering, Computer Science, or a related technical field

- Experience in people management

- Experience in technical program management

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 7+ years of work in internet-related program or technical product management in a software applications environment experience

- Knowledge of cloud computing services or deployment architecture

- Experience working in an internet-related program or technical product management in a software applications environment

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

- Experience with agile or other program management methodologies

- Master's degree or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 194,700.00 - 263,400.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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