Technical Program Manager, Capacity Planning

Meta

$160K — $200K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Computer Science or relevant experience
  • 15+ years in software industry with a focus on product/program management
  • Experience in capacity planning and supply chain management in hyperscale cloud environments
  • Strong communication and interpersonal skills for cross-functional collaboration
  • Proven leadership in technical program management and organizational growth
  • Experience utilizing AI tools to enhance workflows
  • Strong analytical skills for problem-solving in large-scale systems

Responsibilities

  • Define and lead the technical execution strategy for product areas.
  • Articulate technology requirements, goals, and milestones.
  • Collaborate with leadership to refine long-term strategies.
  • Develop end-to-end program plans and influence teams for successful delivery.
  • Evaluate optimal usage of AI at portfolio level and conduct rigorous tradeoff analysis.
  • Translate AI capabilities into unique product visions for market differentiation.
  • Champion strategies for implementing AI and continuous improvement across the organization.

Benefits

  • Opportunities for professional development and growth.
  • Mentorship and coaching from experienced leaders.
  • Engagement in cutting-edge AI and technology initiatives.
  • Ability to influence and shape product strategies at scale.
  • Participation in a collaborative, multi-disciplinary team environment.
Full Job Description
Responsibilities

Define and lead technical execution strategy for multiple product and platform areas.
• Articulate the technology, requirements, goals, and milestones of your team.
• Work with engineering and product management leadership to define and revise the long-term strategy for the organization.
• Work with the team to develop end-to-end program plans, influence teams to deliver against them, and keep the org and leadership informed on progress.
• Critically evaluate when AI is (and isn't) the optimal solution at portfolio level, setting the standard for rigorous tradeoff analysis.
• Translate AI capabilities into compelling, differentiated product visions that define market categories.
• Champion AI-native strategies including comprehensive evaluation and data strategies that enable org-wide continuous improvement.
• Manage, mentor, and grow the existing product technical program management teams.
• Drive internal process improvements across multiple teams and functions.
• Work with teams to set milestones, communicate program statuses, and identify/address potential setbacks.
• Work with engineering to ensure the team's work focuses on the highest priority partner team and customer needs.
• Work across organizations to align plans, manage dependencies, drive execution, and deliver broad solutions.
• Build and scale the organization to support multiple fast-paced product categories.
• Responsible for people management - hiring, developing, and implementing organizational structure, delivering performance reviews, providing continual feedback, coaching and career growth.

Minimum Qualifications
• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 15+ years of software industry experience, including systems engineering, hardware engineering, or technical product/program management experience
• Experience in capacity planning, capacity delivery, or supply chain management within hyperscale cloud environments, including vendor management and cross-functional coordination
• Proven communication skills
• Proven interpersonal skills, including relationship building and collaboration within a multi-disciplinary, cross-functional team
• Experience building, growing, and leading a technical program management organization through design and execution of large infrastructure, tools and applications
• Experience in growing organizations and developing a team culture
• Experience using AI tools to accelerate workflows
• Analytical and problem-solving experience with large-scale systems

Preferred Qualifications
• Experience with software systems development (e.g., building or improving internal tooling, automation platforms, or capacity management systems) that support planning and delivery workflows at scale
• Demonstrated ability to develop AI-native strategies including evaluation and data strategies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

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