UnitedHealth Group

Technical Program Lead

UnitedHealth Group$91K — $163K *
Mesa, AZ 85204In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification
  • 5+ years leading complex cross-functional initiatives in regulated environments
  • Experience leading enterprise-scale initiatives involving multiple teams and stakeholders
  • Solid knowledge of Agile, Scrum, Lean Manufacturing, and continuous improvement methodologies
  • Proven ability to influence without direct authority and drive alignment across teams
  • Excellent communication, facilitation, and executive presentation skills
  • Solid organizational skills and ability to manage competing priorities

Responsibilities

  • Lead strategic initiatives across engineering, operations, quality, and technology teams
  • Coordinate cross-functional teams including engineering, automation, software, facilities, and vendors
  • Drive scope alignment, dependency management, risk mitigation, and issue resolution
  • Establish governance, reporting, and communication frameworks for stakeholder alignment
  • Partner with leaders to define priorities, milestones, KPIs, and success metrics
  • Support automation, robotics, facility expansion, systems implementation, and operational improvement efforts
  • Foster Agile, Lean, and continuous improvement practices
  • Remove organizational impediments impacting delivery and team performance

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
  • Development opportunities for career growth
Full Job Description
We are seeking an experienced Delivery & Program Lead to drive complex operational and technology initiatives across manufacturing, automation, and pharmaceutical environments. This role serves as a facilitator and execution leader, enabling cross-functional teams to deliver large-scale engineering, operational, and technology initiatives.

The ideal candidate combines strong Agile/Scrum leadership with experience in industrial operations, automation, manufacturing, or pharmaceutical settings. They excel at coordinating multiple workstreams, managing risk, removing barriers, leveraging data to drive decisions, and delivering measurable business outcomes.

This position located at our OptumRx Facility, 1830 S. Horne, Mesa, AZ 85204 (West Mesa)

Position is Monday - Friday; 8:00-5:00, hybrid with 35% travel. You will be expected to be in the office 3 days a week, when not traveling.

Primary Responsibilities:

  • Lead strategic initiatives across engineering, operations, quality, and technology teams
  • Coordinate cross-functional teams including engineering, automation, software, facilities, operations, quality, and vendors
  • Drive scope alignment, dependency management, risk mitigation, and issue resolution
  • Establish governance, reporting, and communication frameworks to ensure stakeholder alignment
  • Partner with leaders to define priorities, milestones, KPIs, and success metrics
  • Support automation, robotics, facility expansion, systems implementation, and operational improvement efforts
  • Foster Agile, Lean, and continuous improvement practices
  • Remove organizational impediments impacting delivery and team performance
  • Develop dashboards, scorecards, and executive reporting to track program performance
  • Leverage data analytics to identify risks, bottlenecks, improvement opportunities, and resource constraints
  • Communicate program status, risks, milestones, and business outcomes to leadership


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification
  • 5+ years leading complex cross-functional initiatives in industrial, manufacturing, pharmaceutical, healthcare, or other regulated environments
  • Experience leading enterprise-scale initiatives involving multiple teams and stakeholders
  • Solid knowledge of Agile, Scrum, Lean Manufacturing, and continuous improvement methodologies
  • Proven ability to influence without direct authority and drive alignment across teams
  • Proven excellent communication, facilitation, and executive presentation skills
  • Proven solid organizational skills and ability to manage competing priorities
  • Position is Monday - Friday; 8:00-5:00, hybrid with 35% travel. You will be expected to be in the office 3 days a week, when not traveling


Preferred Qualifications:

  • Experience supporting automation, robotics, warehouse automation, fulfillment systems, manufacturing technologies, or industrial controls
  • Experience with Azure DevOps, Jira, Rally, ServiceNow, or similar work management platforms
  • Experience developing KPIs, dashboards, and executive reporting using Tableau, Power BI, or similar analytics platforms
  • Experience working with large operational, engineering, manufacturing, or fulfillment datasets
  • Experience leading automation, digital transformation, or operational excellence initiatives
  • Advanced proficiency in Microsoft Excel, including Power Query, pivot tables, and data modeling
  • Familiarity with SQL, Python, R, or other data analysis and automation tools
  • Familiarity with quality systems, validation processes, FMEA, CAPA, risk management, and regulatory compliance
  • Proven solid analytical and problem-solving skills with the ability to convert data into actionable insights


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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