Davita

Technical Product Strategist (IT)

Davita$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management or strategy roles within the tech sector.
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Preferred MBA or related postgraduate degree.
  • Strong understanding of software development processes and emerging tech, particularly in AI and CX automation.
  • Proven ability to manage complex product roadmaps and balance strategic thinking with tactical execution.

Responsibilities

  • Collaborate with Product teams to shape and understand the product roadmap.
  • Communicate technical and business needs to various stakeholders effectively.
  • Secure funding for technical projects in collaboration with business stakeholders.
  • Act as a liaison between IT and stakeholders, ensuring clear communication of technical requirements.
  • Engage with architects and delivery teams to establish initial discovery delivery approaches.
  • Align technical execution with enterprise architecture to meet business goals.
  • Participate in key projects as a representative of CX Leadership when required.

Benefits

  • Comprehensive benefits package including medical, dental, vision, and 401(k) match.
  • Family resources, including counseling sessions and childcare support.
  • Professional development programs and on-demand virtual leadership training.
Full Job Description

Posting Date

08/12/2026

Technical Product Strategist

General Purpose of the Job

The Technical Product Strategist is responsible for developing and executing product strategies that align with the Village's technical capabilities and market opportunities. This role bridges the gap between technical teams and business stakeholders to drive product innovation and growth, with a particular focus on owning and managing the product roadmap.

Essential Duties and Responsibilities

  • Collaborate with the Product organization in understanding the roadmap based on research, OKRs, and business objectives.
  • Have deep functional understanding of each product and what business problems they solve.
  • Have a deep understanding of the OKRs for each product in their lane and be able to explain and communicate those to the technical teams.
  • Work with the business stakeholders and Product organization to secure funding for product development and technical projects.
  • In collaboration with IT Solution Architecture and the Product organization, work in sizing new IT asks and moving through the intake process.
  • Work in collaboration with the delivery leads as a liaison between stakeholders and IT.
  • Develop and maintain strong client relationships in collaboration with IT Delivery leads while understanding their technical requirements.
  • Interpret overarching stakeholder needs to help design long-term technical solutions per Engagement Center.
  • Partner with architects and delivery teams to outline the initial discovery delivery approach.
  • Align technical execution with enterprise architecture and business goals.
  • Work closely with Engagement Center Senior Leadership on their CX Platform needs and prioritization requests; engage with TPM of CX or ITSM.
  • Participate in medium to large projects as CX Leadership representation if needed.
  • Partner closely with other interfacing platforms to ensure awareness of dependencies and any strategic alignment discussions.

Education and Experience

  • Years of Experience: 5+ years of experience in product management or strategy roles within the technology sector.
  • Bachelor's degree in Computer Science, Engineering, or related technical field.
  • Master's degree in Business Administration (MBA) or related field (preferred).

Tech Stack You Will Work With

  • Service & CRM Platforms: ServiceNow (Core Platform, ITSM/ITOM) and Salesforce
  • Contact Center & CX: NICE CXone (CCaaS, Interaction Analytics, AI/Copilot, QM/WFM) and Infobip
  • Data, Analytics & BI: Tableau (Visualizations & Adhoc Reporting)
  • Project, Agile & Portfolio Management: Jira, Trello, and Apptio

Specialized Experience, Education, Training, or Qualifications

  • Proven experience in owning and managing product roadmaps for complex technical products.
  • Strong understanding of software development processes (SDLC) and emerging technologies (including AI and CX automation).
  • Excellent analytical and problem-solving skills.
  • Outstanding communication and presentation abilities.
  • Experience with data-driven decision making and analytics tools.
  • Demonstrated ability to balance strategic thinking with tactical execution in roadmap management.
  • Experience with Agile methodologies and their application to roadmap planning (preferred).
  • Knowledge of UX/UI design principles (preferred).
  • Experience in facilitating roadmap prioritization workshops with diverse stakeholders.

 

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-MP4

This position will be open for a minimum of three days.

 

 

 

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

About Davita

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality of life while containing healthcare costs. Our strength is in our steadfast commitment to our guiding principle of coordinated care. Our physicians strive daily to bring the benefits of coordinated care to more than 575,000 managed care patients in California, who represent the diversity of cultures, socioeconomic groups, ages, and health statuses in the communities we serve.

DaVita Careers

Join DaVita, a leader in healthcare services, and become part of a company that values innovation, leadership, and a commitment to providing quality care. At DaVita, we offer a range of job opportunities that allow professionals to thrive in a culture that fosters growth and diversity.

Work You’ll Do

At DaVita, we are dedicated to a collaborative team environment where each member’s skills are valued and nurtured. Our focus on professional development and leadership training ensures that every team member can reach their full potential. Whether you are looking for a position in healthcare, administration, or support, DaVita offers a path for career advancement and personal growth.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. DaVita is committed to leading the healthcare industry by adopting new technologies and practices that improve patient care. Our leadership in the healthcare sector is driven by a commitment to operational excellence and continuous improvement.

Explore Job Opportunities and Internships

DaVita offers a wide range of employment opportunities and internships that provide hands-on experience and the chance to make meaningful contributions. From clinical roles to corporate positions, our company is looking for passionate, curious, and driven individuals. Explore where your career can take you with DaVita.

Grow Your Career

With DaVita, you are encouraged to grow both professionally and personally. Our benefits package is designed to support our team members’ health, well-being, and financial growth. We believe in nurturing our employees' careers with robust training programs, including diversity training and skills development workshops.

Be Part of Our Culture

At DaVita, we pride ourselves on a workplace culture that promotes diversity and inclusion. We believe that a diverse team inspires innovation and enhances our ability to provide top-notch care. Our employees enjoy a supportive network that fosters open communication and continuous learning.

Join Our Team

Search open positions that match your skills and interests. We are looking for creative, solution-driven team players who are passionate about making a difference. At DaVita, you’ll find a community where you can build a rewarding career.

Stay Connected

Keep up to date with the latest in career opportunities at DaVita. Personalize your job search and receive alerts about new positions that align with your career goals. Stay ahead with insider perspectives and industry-leading insights—all from the people who work here.

Networking and Professional Development

Engage with a vast network of professionals and take advantage of networking opportunities that can lead to valuable career advancements. At DaVita, we encourage our team members to connect, share, and learn from each other to enhance their professional and personal development.

Interview and Resume Tips

Prepare for your future with DaVita by accessing resources that help you craft your resume and hone your interview skills. Our hiring process is designed to identify and attract individuals who are ready to make a significant impact in the healthcare industry. Join DaVita today and be part of a company that is as dedicated to its employees as it is to its patients. Explore the possibilities and find out how you can contribute to our mission of providing exceptional care.
Learn more about Davita
Size
69,000 employees
Market Cap
$6.6 billion
Industry
Net Income
$773.6 million
Founded
1992
5 Year Trend
+1.6%
Revenue
$11.5 billion
NASDAQ

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