The Opportunity We are seeking an AI-first Technical Product Owner to support the delivery of mission-critical mobile solutions for public safety and field operations. This role serves as the bridge between product strategy and engineering execution, with a strong focus on mobile-first experiences used in real-world environments.
The ideal candidate thrives in a modern, AI-driven SDLC, leveraging AI tools to accelerate backlog creation, improve specification clarity, and ensure high-quality, predictable delivery while maintaining accountability for real-world performance and usability.
Key Responsibilities:Mobile-First Backlog Ownership
- Own and prioritize backlog for mobile applications and field-based workflows
- Translate product vision into clear, actionable user stories with well-defined acceptance criteria
- Ensure a healthy backlog with 2-3 sprints of ready work
- Incorporate GIS-enabled capabilities and integrations where applicable
- Balance priorities across new features, customer commitments, and production stability
Field-Centric Execution
- Lead sprint planning, backlog refinement, and execution for mobile-focused teams
- Act as the voice of real-world field users (officers, responders, field personnel)
- Handle edge cases including:
- Offline usage
- Sync conflicts
- Connectivity variability
- Device performance differences
- Drive predictable delivery while supporting rapid response to production issues
Mobile Solution Focus
- Define and refine requirements for:
- Mobile applications (iOS, Android, web)
- Offline-first workflows and sync strategies
- API-driven integrations
- Ensure solutions are performant, reliable, and scalable across real-world conditions
- Partner with engineering on architecture, tradeoffs, and implementation approach
AI-Driven Product Execution
- Leverage AI tools (e.g., Claude, Copilot) to:
- Generate and refine user stories, acceptance criteria, and edge cases
- Create test scenarios, UAT scripts, and validation checklists
- Identify gaps and improve specification completeness
- Analyze support trends to inform backlog prioritization
- Accelerate documentation and release notes
- Enable spec-driven development through highly structured, AI-ready requirements
- Collaborate with teams leveraging AI for development, testing, and delivery acceleration
Quality & Delivery Ownership
- Own UAT coordination and feature acceptance
- Ensure features meet expectations in real-world field conditions, not just ideal scenarios
- Validate:
- Performance
- Reliability
- Data accuracy
- Triage production issues and feed insights back into backlog prioritization
Cross-Team Collaboration
- Partner with Product Managers to translate strategy into execution
- Work closely with Engineering, QA, Support, and other teams on delivery alignment
- Communicate progress, risks, and dependencies clearly to stakeholders
Skills & Requirements
Requirements:Education & Experience
- Bachelor's degree in Computer Science, Information Systems, Business, or related field
- 5+ years of experience as a Product Owner, Business Analyst, or similar role
- Strong background working with Agile/Scrum development teams
- Experience with B2B SaaS or enterprise software strongly preferred; government sector a plus
- Experience supporting mobile applications in real-world or high-reliability environments strongly preferred
Technical Skills & Competencies
- Strong experience with mobile applications (iOS, Android, or responsive web) - required
- Experience with offline-first design, sync strategies, and API-based systems
- Familiarity with GIS, mapping, or geospatial systems is a strong plus
- Experience with public safety, field service, or similar operational domains is preferred
- Experience with Azure DevOps (ADO) or similar backlog tools
- Ability to create wireframes, user flows, and functional specifications
- Understanding of software testing methodologies and QA processes
- Strong collaboration across engineering, QA, and product teams
- High attention to detail, especially for edge cases and real-world usage
- Comfortable operating in a fast-paced, high-visibility delivery environment
Qualifications
