Job DescriptionThe candidate selected will join the Compliance Technology Operations team within the Global Ethics & Compliance Organization. This team coordinates technology development, compliance requirements, and product enablement. As a technical product manager, the individual will serve as a liaison among various teams at Visa, facilitating collaboration between technology, product, and business groups. Primary responsibilities include developing features for existing and new platforms, leading integrations with new businesses, and ensuring that AML & Sanctions requirements meet regulatory obligations while supporting business enablement.
Candidates should demonstrate a strong work ethic, leadership ability, sound judgment, effective time management, and the capacity to work in a fast-paced, team-oriented environment. An understanding of the payment industry and Visa's Compliance program is required to develop requirements for building new features. The group supports multiple products and verticals across Visa, requiring strong collaboration, relationship-building, and partnership skills with engineering, operations, product, compliance, and other internal teams.
This role requires interest in payment innovation, technology, and product management, attention to detail, and the ability to achieve results within a complex setting. Technical competence in database queries, supporting large-scale platforms, troubleshooting incidents, conducting data analysis, and participating in technical and functional solution development is necessary.
The position also requires familiarity with current industry developments, strong organizational abilities, written and verbal communication skills, analytical thinking, structured problem-solving, and experience in customer or partner interaction, management, and software solution delivery.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Experience with Compliance systems and strong analytical skills.
- Understanding of payment processing and Visa Net/payment ecosystem a plus.
- Candidates with experience in Compliance, Anti-Money Laundering (AML), Sanction Screening and end-to-end Case/Alert Management are preferred.
- Demonstrated experience with Artificial Intelligence and Machine Learning solutions is considered a significant asset, highlighting the ability to innovate and enhance business processes through advanced technologies.
- A strong understanding of ISO 8583 and ISO 20022 standards is highly desirable, reflecting proficiency in industry protocols necessary for secure and efficient financial messaging and transactions.
- Support Product leadership by skillfully conducting user demonstrations, providing clear insights into product capabilities while ensuring clients' needs and feedback are effectively addressed.
- Prepare and help deliver comprehensive status reports to monitor progress across multiple concurrent workstreams, facilitating transparent communication and strategic decision-making.
Essential Skills:
- Product Vision & Strategy: Demonstrated ability to align and work towards a clear product vision and long-term roadmap that aligns with business goals. Proven experience in supporting the development and articulation of strategic plans with leaders for new product development initiatives, along with improvement, and innovation at scale.
- Cross-Functional Collaboration: Skilled at collaborating across multiple teams including engineering, operations, compliance, product, analytics, and business units to deliver value. The ability to collaborate and drive initiatives in a highly matrixed environment. Guide multi-functional teams through strategic and tactical decisions, recognizing dependencies, risks, and solutions.
- Agile Product Management: Well-versed in Agile methodologies (Scrum, Kanban, Lean, SAFe, Design Thinking), with hands-on experience managing backlogs (user stories, epics, features), facilitating sprint planning, and utilizing tools such as JIRA and JIRA Align.
- Technical Expertise: Strong technical background, including experience with planning API/service design and integration, SQL, and data querying (SQL Developer, Postgres SQL), and management of large-scale, data-driven platforms. Ability to engage in technical solutioning and brainstorming discussions with architects, engineers, and QA teams, ensuring robust and scalable solutions. Ability to translate business requirements into product features and ensure adherence throughout the product lifecycle. Demonstrates strong technical expertise and can turn capabilities into long term product strategies and vision for Technology Teams.
- Data Analysis & Problem Solving: Advanced skills in data analysis, process mapping, impact/gap/root cause analysis, and supporting stakeholders with complex data requests. Experience in extracting actionable insights from large datasets to finalize product decisions and drive enhancements.
- User Acceptance Testing: Conduct thorough UAT for client integrations and new features (frontend and backend/API) in pre- and post-production by defining objectives and scope, creating timelines, developing and executing test cases, validating results, tracking defects until resolved, and supporting stakeholders throughout the process.
- Wireframing & UX Design: Experience in creating detailed wireframes and mockups, collaborating with stakeholders to refine user experience and interface design.
- User and Client Centric Mindset: Enthusiastic about improving user experience, supporting product demos, gathering feedback, and ensuring that solutions meet user needs and compliance standards.
- Communication Skills: Exceptional written and verbal communication abilities, capable of presenting complex topics to diverse audiences, including leaders, partners, and technical stakeholders. Strong interpersonal skills for effective partner management and alignment at all organizational levels.
- Incident & Issue Management: Proficiency in rapid assessment and communication of application issues, incident reporting, and coordination with development and operations to resolve incidents and minimize impact.
- Prioritization & Time Management: Strong organizational abilities to prioritize critical tasks, manage multiple initiatives, and coordinate deliverables across global teams and different time zones.
- Monitoring & Analytics: Partnering with operations and analytics to develop platform health metrics, monitor performance, and drive data-driven decision making.
- Adaptability & Initiative: Proactive, self-driven, and solutions-oriented-capable of thriving in fast-paced, ambiguous, and evolving environments while driving progress and innovation.
- Continuous Learning: Commitment to staying current with industry trends, technology advancements, and best practices in product management, compliance, and payments.
U.S. Applicants OnlyThe estimated salary range for this position is $116,300.00 to $ 186,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
