We are seeking a Technical Product Manager who will lead the strategic vision and roadmap for Debit Card Fraud Prevention. This person will demonstrate deep product expertise across digital experience, cross-functional dependencies, and own product direction across transaction-level fraud prevention and the capabilities that enable real-time fraud interdiction throughout the debit card lifecycle.
Core Responsibilities
- Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
- Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
- Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
- Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
- Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
- Participates in special projects and performs other duties as assigned.
Qualifications
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
- Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
