JP Morgan Chase & Co.

Technical Product Manager - Payments - Vice President

JP Morgan Chase & Co.$130K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management or related field
  • Strong understanding of customer-centric product development
  • Experience with data-driven product offerings in payments or analytics
  • Proven track record of successful product launch and adoption
  • Familiarity with AI powered product features and scalability
  • Excellent collaboration and communication skills with cross-functional teams
  • Ability to analyze market trends and customer insights

Responsibilities

  • Develop a product strategy and vision that delivers customer value
  • Manage market research to inform product roadmap
  • Maintain a backlog that aligns with strategic objectives
  • Track and analyze product success metrics
  • Establish KPIs and run experiments to optimize engagement
  • Oversee product modules and workstreams for market rollout
  • Support sales goals and commercialization efforts
  • Collaborate with teams across the organization to ensure product delivery

Benefits

  • Opportunities for career advancement in a dynamic work environment
  • Collaboration with cross-functional teams
  • Engagement in innovative product development
  • Possibility to influence customer experiences directly
  • Exposure to cutting-edge AI technology and data solutions
Full Job Description
JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.


As a Product Manager in the Customer Insights team within Payments Data & Analytics you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Product Manager will work on the Customer Insights team and partner closely with Payments Product, Analytics, Commercialization and Technology teams to deliver and enhance data-driven products that support Merchant Services and our clients. You will work on day-to-day product execution —prioritizing analytics use cases, managing ad-hoc projects, and ensuring stakeholders (internal and external) receive timely, actionable insights. Ideal candidates are also passionate about building and scaling our next generation of AI powered features and products, with a track record of driving adoption from concept through launch and continuous improvement.

 

Job responsibilities  

 

  • Develop a product strategy and product vision that delivers value to customers

  • Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

  • Own, maintain, and develop a product and client backlog that enables development to support the overall strategic roadmap and value proposition

  • Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

  • Establish product KPIs/OKRs and analytics instrumentation to measure usage, satisfaction, and business impact; run experiments and A/B tests to improve engagement. Optimize adoption to drive desired business outcomes.

  • Manage individual product modules and team workstreams to push product initiatives into the market including alternative forms of data delivery and Ai capabilities

  • Support achieving sales goal targets, supports commercialization by analyzing client target lists, participate in internal and external events, build and maintain competitive intelligence, and identify new data sources to keep the product relevant and differentiated. 

  • Collaborate proactively with cross-functional teams including engineering, design, sales, and marketing to ensure seamless product delivery and client satisfaction

  • Champion customer-centric design and feedback loops, leveraging in

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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