WHO WE NEED: The
Technical Product Manager role involves managing product roadmaps, prioritizing development projects within the product backlog, and engaging with stakeholders. The position requires a blend of business acumen, customer empathy, and servant-leader mindset to guide software development. The role also focuses on fostering transparency and communication around product development and delivery timelines.
Qualifications:- 1-3 years relevant work experience (IAM, role-based permissions, working with technical teams, and prototyping new products).
- Demonstrates moderate product ownership skills.
- Possesses or demonstrates ability to acquire in-depth knowledge and understanding of assigned products.
- Ability to manage the full process of creating Epics, negotiating requirements, providing context, and leading the scoping of Stories, making independent decisions to drive the backlog.
- Ability to foster alignment among a broader range of stakeholders including Professional Services and current customers.
- Ability to handle projects involving multiple internal teams (eg, 3-5 teams) and some external stakeholders (e.g., key customers).
- Ability to understand and communicate the near-term product vision (e.g., next 3-6 months), addressing risks associated with business, technology, or product architecture.
- Ability to address risks during planning for upcoming stories.
- Ability to operate with less oversight, acting as a partner with the Product Manager rather than solely executing on instructions.
- Ability to manage projects with weekly check-ins and provide status updates.
- Ability to share best practices.
- Ability to work in close partnership with the Product Manager, collaborate with multiple internal teams (development, design, product marketing), and engage withkey external stakeholders.
- Proficiency in: project management tools (e.g., Jira, Asana), design collaboration tools (e.g., Figma, Sketch), basic analytics platforms (Pendo, PowerBI), documentation tools (Google Suite, Confluence)
- Proficiency in: using AI to improve productivity and decision quality by refining prompts, synthesizing information, identifying risks or gaps, and integrating AIoutputs into standard workflows.
Preferred Qualifications:- Familiarity with Salesforce
- Experience with B2B and SaaS software
- Experience in Agile Product Managements
Role Responsibilities:- Collaborate with the PM to build an understanding of how your product fits into the portfolio.
- Help shape the future of development projects (Epics) based on specific customer needs.
- Own the articulation of the near-term product and portfolio vision to internal stakeholders in a way that excites them for the future of the product and themselves.
- Own the processes for creating, prioritizing, and refining development projects (Epics) into Stories that execute the product roadmap.
- Work with stakeholders to further understand and negotiate requirements.
- Be the leader of providing user, business, and strategic context to the development team.
- Foster stakeholder alignment and transparency in a way that ensures agreement on the current status of stakeholder needs. Primary stakeholders will be Support, development, Professional Services, current customers, and PMs.
Travel Requirements:BENEFITS & PERKS:Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
