Technical Product Manager / Engineer

Clera

$170K — $200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management or engineering, 2+ years focused on AI/ML B2B SaaS products.
  • Strong technical background to engage with engineering and AI/ML details.
  • Experience with LLMs, agents, and retrieval-augmented generation (RAG).
  • Proficient in React or full-stack web development.
  • Proven track record in owning product roadmaps and defining KPIs.
  • Experience with customer-facing product discovery in pharma logistics, quality, or supply chain operations.
  • Background in cold chain, pharma logistics, or GxP-regulated products is advantageous.

Responsibilities

  • Own and drive the product roadmap for core platform modules and AI agents.
  • Define and enforce contracts for agentic features, ensuring auditability and clear reasoning.
  • Conduct customer discovery with pharma logistics and QA teams to translate workflows into products.
  • Collaborate daily with engineering, design, data science, and ML for AI feature delivery.
  • Define success metrics and hold the team accountable for achieving them.
  • Iterate based on real-world usage signals to continuously improve the product.

Benefits

  • Five weeks PTO for work-life balance.
  • Comprehensive health benefits to support employee well-being.
  • Equity in a growing company, aligning employee interests with company success.
Full Job Description
About the Role

This is a hands-on product role at a Series A logistics intelligence company building AI-powered orchestration and quality compliance software for cold chain supply chains. You will own the product roadmap for core platform modules and a growing roster of AI agents, working directly with engineering, data science, ML, and Fortune 500 customers in pharma and logistics. The work has real stakes: the product helps ensure vaccines, therapies, and biologics arrive usable.
What You'll Do
  • Own and drive the roadmap for core platform modules and an expanding set of AI agents, including live risk, data summary, lane risk, documentation, and LSP management capabilities.
  • Define and enforce a clear contract for agentic features: surface context and recommendations with visible reasoning, execute only on delegated actions, and log every action for audit.
  • Conduct deep customer discovery with pharma logistics, QA, and supply chain operations teams and translate complex, regulated workflows into simple, shippable product.
  • Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers.
  • Define concrete success metrics such as decisions automated, hours returned, and releases accelerated, and hold the team accountable to them.
  • Shrink scope, ship iteratively, and improve the product based on real-world usage signals.
What We're Looking For
  • 5 or more years of product management or product engineering experience, with at least 2 years building AI/ML-powered B2B SaaS products.
  • Strong hands-on technical foundation sufficient to engage credibly with engineering and AI/ML implementation details.
  • Working fluency with LLMs, agents, and retrieval-augmented generation (RAG).
  • Hands-on React or full-stack web development experience.
  • Proven ability to own roadmaps, convert customer needs into software requirements, and define and track meaningful KPIs.
  • Experience with customer-facing product discovery, ideally with pharma logistics, quality, or supply chain operations users.
  • Background in cold chain, pharma logistics, or GxP-regulated products is a plus.
  • Existing authorization to work in the United States (visa sponsorship is not available).
Compensation & Benefits

Base salary $170,000 to $200,000 USD annually, plus equity. Five weeks PTO and full health benefits. Visa sponsorship is not available.
Location

Fully remote, United States only.

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