CentralReach

Technical Product Analyst

CentralReach$85K — $105K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in data analysis, BI analysis, QA/data validation, or technical product analysis, preferably in healthcare or SaaS environments.
  • Strong SQL skills for validating source-to-target data logic beyond BI-layer output.
  • Experience with BI reporting and visualization tools like Sisense, Tableau, or Power BI.
  • Ability to learn elasticube structures and AI-agent tooling quickly.
  • Experience in Agile/Scrum processes for requirements and release management.
  • Strong documentation skills with an ability to articulate requirements and QA artifacts clearly.
  • Detail-oriented with strong analytical and troubleshooting skills.

Responsibilities

  • Partner with Product Managers to refine requirements and support backlog grooming.
  • Own SQL-based data validation and verify data transformation processes.
  • Direct output from AI-agent QA tooling, designing test cases for accuracy.
  • Investigate data discrepancies, distinguishing between upstream and BI-layer issues.
  • Serve as the main contact for user inquiries on data and dashboards, triaging requests.
  • Support regression testing to ensure logic remains intact during releases.
  • Transform manual checks into automated validation rules and document best practices.

Benefits

  • Hybrid work environment combining remote and in-office collaboration.
  • Opportunities for growth within a fast-paced healthcare data organization.
  • Engagement with cutting-edge BI tools and data technologies.
  • Collaboration with cross-functional teams to directly impact product quality.
Full Job Description
As a Technical Product Analyst at CentralReach, you will sit within the Data Product teams, supporting Product Managers by providing the analytical and technical depth needed to translate requirements into validated, production-ready data products. You will bridge the gap between product strategy and engineering execution, ensuring that the data logic underlying our analytics offerings is as sound as the features built on top of it.

You will work closely with SQL-based data validation, requirements refinement, and process improvement, while also serving as a front-line resource for internal and external stakeholders with questions or issues related to data and dashboards. This is a hybrid role, part product execution, part data QA/validation, part process improvement, suited to someone who is comfortable owning ambiguity in data logic and wants to grow their product and analytical skill set within a fast-moving healthcare data organization.

Responsibilities:
  • Partner with the ABI and DW Product Managers to refine requirements, define acceptance criteria, and support backlog grooming and release readiness.
  • Own SQL-based data validation and metric reconciliation, verifying source-to-target data logic and data transformation into the elasticubes.
  • Direct and interpret output from AI-agent QA tooling, designing test cases and following up on discrepancies.
  • Investigate reported data discrepancies and production issues, distinguishing upstream pipeline problems from BI-layer or presentation issues, and escalate to Engineering when appropriate.
  • Serve as the front-line owner for internal and external user questions on data and dashboards, triaging and resolving requests or routing them to the right team.
  • Support regression testing across releases, ensuring prior fixes and validated logic remain intact as new features and data sources are introduced.
  • Turn recurring manual checks into reusable, documented validation rules, and identify opportunities to automate QA and data-quality workflows.
  • Conduct market, competitive, and data-driven research on an ad hoc basis to support PM decision-making.
  • Maintain clear documentation of requirements, test cases, validation results, and known issues to build a durable artifact trail for both product teams.
  • Communicate validation findings, risk areas, and open issues clearly to PMs, Engineering, and other stakeholders, including status updates during release cycles.

Desired Skills & Experience
  • 2+ years of experience in a data analyst, BI analyst, QA/data validation, or technical product analyst role, ideally in a healthcare or SaaS data environment.
  • Strong proficiency in writing and reading SQL, with the ability to validate data against source-to-target logic rather than relying solely on BI-layer output.
  • Hands-on experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker), including building and maintaining dashboards, is required.
  • Familiarity with (or ability to quickly learn) elasticube structures and AI-agent tooling.
  • Experience working within Agile/Scrum development processes, including requirements refinement, backlog support, and release readiness.
  • Comfortable owning ambiguity in data logic without needing everything pre-specified, while knowing when to escalate to a PM or Engineering.
  • Strong written documentation habits, with the ability to produce clear requirements, test cases, and QA artifacts.
  • Detail-oriented with strong analytical and troubleshooting skills, able to reconcile discrepancies across multiple data sources.
  • Excellent communication skills, with the ability to work effectively with both technical (Engineering) and non-technical (stakeholder, customer-facing) audiences.
  • Python experience is preferred but not required.
  • Prior exposure to healthcare data, EMRs, or ABA-specific data (billing, scheduling, authorization, clinical session, or clinical goals domains) is preferred but not required.
  • Process-improvement mindset, with an interest in turning recurring manual work into reusable, automated validation rules.

#LI-Remote

Base Salary Range

$85,000-$105,000 USD

About CentralReach

CentralReach is a healthcare technology company that provides software and services to help healthcare providers improve patient outcomes. The company was founded in 2012 by Charlotte Fudge and Chris Sullens and is headquartered in Boca Raton, Florida. CentralReach's software platform includes tools for electronic health records, practice management, and data analysis, among others. The company serves a wide range of healthcare providers, including behavioral health clinics, speech and occupational therapy practices, and schools.
Learn more about CentralReach
Size
500 employees
Industry
Net Income
-$1 million
Founded
2012
5 Year Trend
+50%
Revenue
$20 million

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