Technical Operations Program Manager
This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.
Job Description:Job Family DefinitionLeads technical operations programs that validate product and solution readiness across the launch lifecycle. Plans, controls, and manages program scope, schedule, and quality. Coordinates internal teams and third-party resources to deliver beta, early-customer, and operational readiness programs that reduce launch risk and improve field and customer outcomes.
Management Level DefinitionApplies developed subject matter knowledge to solve common and complex operational issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or program leader, providing direction to team activities and facilitating information validation and team decision making. Exercises independent judgment to identify and select a solution. Handles most unique situations. May seek advice to make decisions on complex business issues.
Responsibilities:Manages technical operations program delivery.
- Runs new product and solution launch programs, including beta, early-customer, and operational readiness efforts.
- Medium to high complexity. Local or sub-region scope.
Manages stakeholder relationships.
- Manages mid to upper level stakeholders across product management, engineering, services, and go-to-market teams.
- Drives alignment when teams have competing priorities.
- Escalates risks and decisions to executive stakeholders with clear data.
Manages program governance and process.
- Enforces lifecycle gate reviews, ownership tables, and decision records.
- Maintains program documentation and status visibility.
- Holds cross-functional teams accountable to agreed scope and exit criteria.
Manages risk, issues, and escalations.
- Identifies launch and readiness risks early.
- Documents failures, gaps, and root causes.
- Produces executive-ready summaries and recommendations.
Education and Experience RequiredFirst level university degree. 5+ years in program or project management roles, or in like roles and businesses or relevant experience.
Knowledge and Skills:- Demonstrates in-depth understanding of operational policies, processes, and methodologies that apply to program management.
- Speaks with expertise across multiple layers of depth on program management methods.
- Reads technical context well enough to coordinate engineering, services, and product teams without being the technical owner.
- Manages ambiguity and competing priorities across functions that do not report to this role.
- Builds and maintains program status reporting and dashboards that give leadership real-time visibility.
- Writes clear executive communication, including status updates, escalations, and decision briefs.
What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:#unitedstates
Job:Services
Job Level:Specialist
"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 75,400 - 143,200 in Colorado // 71,500 - 164,400 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
The estimated job application period closure is September 28 2026; this timeline is provided for transparency and internal planning purposes.
