Cisco

Technical Marketing Engineer - Retail

Cisco$138K — $196K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years or Master's with 3+ years of experience, or PhD with relevant experience.
  • Experience in technical marketing, solutions engineering, or customer-facing roles.
  • Skilled in creating technical marketing content and collateral.
  • Proficient in delivering technical presentations to C-level executives and enterprise audiences.

Responsibilities

  • Serve as Cisco's retail technology authority, building relationships with retail leaders and representing Cisco at industry events.
  • Translate retail operational feedback into product requirements in collaboration with various teams.
  • Drive adoption of Cisco Vision by developing deployment strategies and tailored technical demonstrations.
  • Document successful customer deployments into case studies and translate lessons learned into product improvements.

Benefits

  • Remote work flexibility within the US.
  • Opportunities for significant travel to customer locations and industry conferences.
  • Engagement with diverse retail brands and their technologies.
  • Collaborative environment with cross-functional teams leading product innovation.
Full Job Description
The application window is expected to close on: 10/26/2026
This role is remote within the US.

Your Impact

As Technical Marketing Engineer on the Smart Cameras team, you can expect to:
  • Serve as Cisco's retail technology authority (Cisco Vision, intelligent retail analytics), traveling up to 50-70% to build positive relationships with retail brands, store operations leaders, and IT decision-makers while representing Cisco at industry conferences, advisory boards, and executive events.
  • Serve as the voice of the customer by translating retail operational feedback into product requirements, collaborating with Product Management, Engineering, UX, and Customer Experience teams to build roadmap priorities, validate concepts through demos/POCs/betas, and identify market trends and competitive opportunities.
  • Drive adoption of Cisco Vision across retail environments by developing repeatable deployment strategies and standard methodologies, collaborating with Sales, Partner, and Customer Success teams, while crafting tailored technical demos, presentations, and collateral (deployment guides, reference architectures, white papers) for retail use cases such as loss prevention and operational visibility, occupancy analytics, and shopper engagement.
  • Partner with Smart Camera retail customers to document successful deployments into compelling case studies and identify innovative implementations, translating lessons learned into product improvements and developing training content to strengthen field, partner, and customer technical readiness.


Minimum Qualifications
  • Bachelor's degree with 5+ years of related experience, Master's degree with 3+ years of related experience, or PhD with relevant experience.
  • Experience in technical marketing, solutions engineering, product management, technical consulting, or customer-facing engineering roles.
  • Experience developing technical marketing content, white papers, deployment guides, and customer-facing collateral.
  • Experience delivering technical presentations and demonstrations to C-level executives, technical teams, and enterprise customer/partner audiences annually.


Preferred Qualifications
  • Ability to travel 50-70% to customer locations, industry conferences, and Cisco offices, supporting a multi-region customer and partner portfolio.
  • Previous work experience in enterprise networking, IP video, digital signage, AV, or retail technology ecosystems with hands-on experience supporting large customer deployments or technical implementations at scale.
  • Experience working with retail brands, retail management companies, retail technology providers, or other retail sector stakeholders.
  • Strong understanding of competitive technologies and market positioning.
  • Passion for emerging retail technologies and improving guest experiences through innovation.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
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