Amazon

Technical Infrastructure Program Manager, Infrastructure Capacity Management

Amazon$127K — $171K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of technical infrastructure management experience
  • Knowledge of best practices and emerging infrastructure technologies
  • Experience managing diverse scenarios of infrastructure builds
  • Bachelor's degree in Engineering, Math, Business, Supply Chain or a related field
  • Experience in high technology or consumer electronics preferred
  • Excellent creative thinking and problem-solving skills
  • MBA or advanced degree in relevant quantitative disciplines preferred

Responsibilities

  • Manage complex infrastructure builds across teams
  • Collaborate with vendors and engineering teams to meet program goals
  • Own program communications and provide status updates
  • Adapt infrastructure builds based on varying scenarios
  • Identify integration risks and set appropriate trade-offs
  • Collaborate with technical managers to prioritize projects and ensure on-time delivery
  • Create strategic program documentation and escalate issues when needed

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program and Mental Health Support
  • Flexible Spending Accounts
  • Access to medical advice line
Full Job Description
A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.

Key job responsibilities

Program Management
• Manage difficult and/or cross-functional infrastructure builds/goals
• Work with multiple teams if program goals require it
• Partner with vendors, customers, partner teams, and engineering teams
• Own program communication and status updates

Technical Execution
• Capable of adapting infrastructure builds to varying scenarios
• Interpret how dependencies of infrastructure builds interact
• Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
• Deep dive and define infrastructure requirements and dependencies for mature technical products

Strategic Work
• Understand business problems, workflows, technologies, automation/tools, and interdependencies
• Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery
• Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation
• Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately

Scope and Influence
• Works across teams
• Influences customers, roadmap priorities, decisions, and engineering processes
• May influence external entity interactions
• Advises managers (up to 3 tiers above your level)

A day in the life

You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

Internal job description

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Experience with varying scenarios of infrastructure builds

- Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline

PREFERRED QUALIFICATIONS

- Experience creating, iterating, and improving end-to-end operations

- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer

- 3+ years professional experience (in high technology or consumer electronics)

- MBA or advanced degree in engineering, operations research, mathematics or other quantitative disciplines

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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